6600 Pearl Road
Cleveland, OH 44130

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Sales: 440-740-3253

Used Cars: 440-740-3253

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Liberty Ford Parma Heights

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

691 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Liberty Ford in Parma Hts has always gone above and

Reviewed by cal_pacinoMay 31, 2024

Liberty Ford in Parma Hts has always gone above and beyond for me. From my favorite salesman, Paul LaRocco to the amazing service department. They treat you like family which makes the experience much more enjoyable — have a chat with Uncle Pauly, and head home in my new car!! You really can’t beat the level of customer service, care, and satisfaction that Liberty Ford PH achieves on a daily basis.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Came in to test drive a vehicle I saw on-line.

Reviewed by spackmanMay 17, 2024

Came in to test drive a vehicle I saw on-line. That one didn't fit my needs. My salesman, Dan Ortiz, went through available used cars and helped me pick out the perfect car. He was great to work with. NO pressure, which I had been worried about. I highly recommend that you see Dan if you are looking for a car --- new or used!!!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Buying a new vehicle can be a total nightmare — except

Reviewed by Callan O’Shea-Moran from Parma Hts, OHMay 10, 2024

Buying a new vehicle can be a total nightmare — except when you go to Liberty Ford in Parma Heights. Every person I’ve come in contact with, from service department to front desk has been nothing short of polite, and accommodating. My personal favorite, my salesman, Paul LaRocco. Paul has taken care of me every time I have walked through the door with nothing short of genuine kindness and compassion. He makes me feel like I’m part of the family, and that’s hard to find. Today he put me in my dream car, a 2024 Bronco Sport, I know it’s cliche, but I could literally burst from the amount of pure joy I am currently feeling. I couldn’t have asked for a better experience!! I love Liberty Ford Parma Heights!! #Liberty4Life

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

About Liberty Ford Parma Heights

To ensure you the best VALUE we price our pre-owned vehicles DAILY using the industry's latest market-analytics technology.You'll get the BEST AVAILABLE PRICE without needing to haggle or negotiate. We will provide you with a MARKET PRICING ANALYSIS on the vehicle you have chosen in addition to our complete internal SERVICE RECORD and a FREE CARFAX vehicle history report.Every vehicle is serviced and reconditioned in our service department and follows a strict multi-point and safety inspection process. When you buy from Liberty you get peace of mind UPFRONT that our pricing and quality ensures that you're making the very best purchase.

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