8383 Brookpark Road
Cleveland, OH 44129

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Sales: 877-560-8801

Used Cars: 866-455-9733

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ken Ganley Ford Parma

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

4787 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good service willing to do what it takes to get the deal

Reviewed by BERRYRBRIANFebruary 06, 2026

Good service willing to do what it takes to get the deal done. Would purchase from dealer again

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Everything went well Very nice and knowledgeable.

Reviewed by JimFebruary 05, 2026

Everything went well Very nice and knowledgeable. They are very helpful. Never had a bad word to say.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service department does qualify work and the work is

Reviewed by MSAS00February 05, 2026

Service department does qualify work and the work is completed on time.also kept me updated.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for noting our service team’s quality work and timely updates on your Ford F-150. We appreciate the chance to keep you moving and look forward to your next visit.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Ganley Ford Parma

Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.

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