8383 Brookpark Road
Cleveland, OH 44129

Get Directions

Sales: 877-560-8801

Used Cars: 866-455-9733

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ken Ganley Ford Parma

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

3386 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bubba was so patient with us.

Reviewed by millerdenisemarieMarch 19, 2025

Bubba was so patient with us. He did everything in an exemplary fashion. He was very knowledgeable about the car also.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Madelyn was excellent and she took good care of us.

Reviewed by Dquednau from Middleburg htsMarch 19, 2025

Madelyn was excellent and she took good care of us. Would definitely recommend her to everyone

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are very happy to hear Madelyn provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

At the Parma Facility on Brookpark Rd I was glad to get

Reviewed by TGEORGEPMarch 19, 2025

At the Parma Facility on Brookpark Rd I was glad to get my battery replaced, even though I didnt have an appt. Was there at 730 am and finished by 9 am Thank you Alica for your service

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your very kind review. Alicia and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top