8383 Brookpark Road
Cleveland, OH 44129

Get Directions

Sales: 877-560-8801

Used Cars: 866-455-9733

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ken Ganley Ford Parma

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

4755 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Absolutely satisfying and very easy and pleasurable to

Reviewed by brttnytlls3321January 30, 2026

Absolutely satisfying and very easy and pleasurable to deal with. Always gets my car in , in a timely manner and it is always done quickly.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I waited for the work which was a nice option to get my

Reviewed by ARMANDACCORDINOJanuary 29, 2026

I waited for the work which was a nice option to get my vehicle back quicker. Waiting room and coffee machine were nice

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick service, friendly folks, happy to use Ford Rewards

Reviewed by ARMANDACCORDINOJanuary 29, 2026

Quick service, friendly folks, happy to use Ford Rewards points The waiting room and showroom were in nice condition

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Ganley Ford Parma

Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top