235 W. Mitchell Ave.
Cincinnati, OH 45232
Sales Department
| Sun | 11:00am – 4:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 10:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Cincinnati, OH that carry Ford
Overall Rating:
4.3 (out of 5)
89% recommend this dealer
137 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Brake recall
Took my car in for recall work. I now have an electric box hanging loose under my steering wheel.
Dealer Response
Hi David, we are so disappointed to learn of this situation you have described. Please give us a call and we will do our best to make this better. We hope to hear from you soon. Bobby Stamper bobbystamper@woodysander.com
Maximum rating = 5
I love Woody Sander Ford
Thanks to everyone at Woody Sander Ford. Ryan in the service department is great as are the mechanics. Everyone treats me like family. A big shout-out to my salesperson, all the staff, managers and office personnel. I wouldn't want to take my car anywhere else!
Dealer Response
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Woody Sander Ford, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
Known issues not addressed
The first new Ford I buy is a lemon. To be fair to Woody Sander, it's really more of a Ford problem, but when you "sell" a vehicle you are tacitly endorsing it and taking a measure of responsibility. So, when your 5 year old Ford Transit Connect dumps a transmission after 100,000 miles of mostly highway driving you get a little upset. Then the archetypical service manager tells you he's sorry but he can't do anything about that. Then he gives you the "have done your maintenance" routine and doesn't offer to help out in a situation of Ford's creation that his company has promoted. A problem, which is clearly a quality issue across the entire production model, that leaves you with a bad taste in your mouth. Then he chimes in with the "did you get the extended warranty" line. I've purchased mostly Toyota's in my life and between my and family we've probably owned 10. From Corollas, Camry's, Highlanders to the Avalon not one went back in for a warranty problem . NONE lost a transmission; EVER. I realize that's anecdotal but clearly if you Google this issue, it's widespread. This is a bad look for Ford. I really would like to buy American...but then this happens.
Dealer Response
Hi, we always strive to do 100% for all of our customers so we?re extremely disappointed to hear of your negative experience with us. Please contact Angela Olthaus at angelaolthaus@woodysander.com and we will do our best to make this better. We hope to hear from you soon.
Maximum rating = 5
Welcome to Woody Sander Ford! Located in Cincinnati OH Woody Sander Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Woody Sander Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Call 888-409-8310 for your No-Obligation Internet Price Quote from our Internet Department.
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