8940 Colerain Ave
Cincinnati, OH 45251

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Sales: 513-810-5241

Used Cars: 513-810-5096

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Northgate Ford

Overall Rating:

4.2 (out of 5)

91% recommend this dealer

896 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Serviceperson Austin Perdue did fantastic job on getting

Reviewed by Chester Ricks from Cincinnati April 03, 2024

Serviceperson Austin Perdue did fantastic job on getting my vehicle in keeping me informed and letting me know what day it would be ready.Hats off to Northgate Ford

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Chester, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Went with my daughter to purchase a 2020 Hyundai

Reviewed by Jim from IndianaFebruary 19, 2024

Went with my daughter to purchase a 2020 Hyundai Palisade. We worked with Andre Singleton and it was a wonderful experience. A kind man who truly cared that we were getting a good vehicle at a fair price. He made sure to personally take it for a test drive and a thorough walk around before we left to come and see the car, as we were coming a pretty far distance. Great car, great experience. Thank you Andre and everyone at Northgate Ford, including our finance manager (I apologize as I have forgotten his name). Appreciated that there were no add-ons to the cost, just the standard tax, title and a reasonable dealer doc fee.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Absolutely miserable customer service.

Reviewed by ridgidplumberSeptember 08, 2023

Absolutely miserable customer service. Bought and truck off of a sales associate named Vance. Jumped through all sorts of hoops in order to make the purchase. Things that any other dealership would have done for the consumer. The sales manager Ashley was just as bad as her salesman. Both acted like they were doing me a favor by allowing me to spend my hard earned money at their dealership. I cannot recommend enough that you steer well clear of this place.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Northgate Ford

Northgate Ford is proud to be Ford Motor Companys 2013 AND 2014 Presidents Award Winner for Sales and Service Excellence and Cincinnati's premier location for quality Ford vehicles. Our outstanding customer service commitment to our community and uncompromising quality are just a few reasons why our customers keep returning year after year. We understand the expectations and challenges associated with purchasing a new or pre owned vehicle which is why we treat the needs of each individual customer with the utmost concern. Come tour our Cincinnati showroom and let us show you our hassle-free car buying process today!**New Truck Center Open*

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