Northgate Ford

Ford New Car Dealership in Cincinnati, OH

8940 Colerain Ave
Cincinnati, OH 45251

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Sales: 513-845-3823

Used Cars: 513-845-3823

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm
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Reviews of Northgate Ford

Overall Rating:

4.2 (out of 5)

91% recommend this dealer

899 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sent me a form email but never answered my question.

Reviewed by Harris from Louisville, KY January 02, 2025

Sent me a form email but never answered my question. No response to an email tells me there not interested in customer service. Not impressed.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Harris, Thank you for bringing this to our attention. I would like to speak with you about your attempts to contact our team. Please send me an email with your contact information so we may discuss this in greater detail. Sincerely, Cheryl Miller General Manager c.miller@northgatefordlm.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I continue to appreciate Northgate Ford Service Dept.

Reviewed by Rev. Matthias Crehan - Franciscan Friars from Cincinnati OHSeptember 21, 2024

I continue to appreciate Northgate Ford Service Dept. Lee Overby & Cheryll Miller were very helpful & professional in caring for the service needed for my 2020 Ford Escape purchased at Northgate. Northgate is a very reputable Ford Dealership. Thanks Lee Overby & Cheryll Miller. Keep up the good work & the service given to your customers. All the best. Rev. Matthias Crehan - Franciscan Friars - Cincinnati OH

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Really easy to work with.

Reviewed by jlmzm3417September 16, 2024

Really easy to work with. Help me get the vehicle i wanted. Thabk you very much.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Northgate Ford

At Northgate Ford, we offer an extensive selection of new and certified pre-owned Ford vehicles, including the Ford F-150, Escape, Explorer, and Mustang. Our dealership is dedicated to providing a stress-free car-buying experience, expert Ford service, and competitive financing options. We also offer complimentary Pick Up & Delivery service to make your ownership experience even more convenient. Whether you're looking for a powerful truck, a spacious SUV, or a fuel-efficient sedan, we have the perfect vehicle for your needs. Visit Northgate Ford today to experience top-tier customer service and reliable Ford vehicles!

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Ford

Bronco, Bronco Sport, Edge, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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