9555 Kings Auto Mall Rd
Cincinnati, OH 45249

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Sales: 513-449-9838

Used Cars: 513-454-7750

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Kings Ford

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

1728 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BEWARE OF DOOR DINGS!

Reviewed by Vette to OhioJune 14, 2024

BEWARE OF DOOR DINGS!- Recall completed quickly but.... This is my 2nd vehicle that got its first DOOR DING while in the Service Department at Kings Ford located in Kings Auto Mall. Both vehicles were brought in for a Ford recall. Very disappointing, to say the least. The first time ( 6 Month old 2021 F150)Kings said they did not think it happened at the Dealership( I insisted it did) They called me back after reviewing the video surveillance "It happened here we apologize and will get it repaired. They said it has to go one place for the dent/ding wizard and another for paint. I'm not a fan of painting the body panel on a new car. Not to mention, it would end up back and forth on the Kings Ford lot again packed in like a sardine. I told them to just get me a bottle of touch up paint. They called and informed me it was in at the Dealership, I asked them to mail it to me. They said “No can’t do that” it is hazardous material and I will have to come in to get it. Don’t understand why they did not even offer run it to my house 10min. away. Today I picked up my other car (2021 Ford Explorer xx) after having a safety recall and it now has its first door ding. Very disappointing, I'm waiting for Kings to call me. It did not break the paint film this time and they have a dint wizard on ground at the Auto Mall. I’m still not a fan I had this done on a new car once and the widow had visible scratches from the dent wizard's tools. Waiting for a call from Kings about my options.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Lou helped me trade out my BMW for a 2019 Ford Edge today

Reviewed by dmouserJune 14, 2024

Lou helped me trade out my BMW for a 2019 Ford Edge today . He was great to deal with and made it happen. I will send him my friends and family in the future

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Lou was great to deal with .

Reviewed by CarterwJune 09, 2024

Lou was great to deal with . I had to sell my Jeep and he waited 3 1/2 weeks and didn't give up on me . I bought a 2015 ford F150 from him and will send him my friends in the future. Thank you Lou , Your the best.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kings Ford

Welcome to King's Ford located in Cincinnati Ohio. We have a fantastic selection of new Ford Cars and new Ford Trucks and that is just the beginning. Shopping around for a trustworthy Used Car Dealer Cincinnati have come to trust Kings Ford. Check out our inventory of Used Ford Used Chevrolet Used Dodge. Find that vehicle you really want and come see us and Drive Away Happy.

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