Nourse Ford

I set up an insignificant recall on my 2019 Explorer. It was taken right in, inspected, no problem found. While there, they checked all the fluids and washed the car. Very courteous and helpful . Great service!

Jason in service is a joke!!!! Lied, needless to say my car still isn’t fixed ! Had it since 4/11/25 , explain the issue we were having , paid over $200 for it to be towed there. Wife called Saturday and he said driver drove it 20+ miles and no issues. The engine light wasn’t on anymore so they could read the code even though we showed him the code it pulled which was turbo, mind you they had recently just put new motor in my car due to a recall , 10k miles on my engine and it shouldn’t be having issues. He argued nothing was wrong , no noise . Lied again on Saturday saying Monday he’d have another driver drive 40-60 miles to see if the hissing sound would come from my turbo again , I called yesterday he said we’ve drove it a total of 60 miles no issues , go pick it up today for them to hand over the key , paperwork was left in the car!!!!! Look at the paperwork and they really only drove it 20 miles the entire time, needless to say a call to corporate and a bad review will be for nourse ford & Jason! He was rude, unprofessional and arrogant as they come!

They wouldn’t sell me the car because it has a rebuilt title, they missed out on a sale.