2835 Barber Rd
Barberton, OH 44203

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Sales: 833-681-5312

Used Cars: 833-681-5556

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Ken Ganley Ford Norton

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

3763 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They are friendly and always helpful They repair my truck

Reviewed by boldryJanuary 27, 2026

They are friendly and always helpful They repair my truck as if it was their own

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience!

Reviewed by The BamJanuary 27, 2026

Great experience! Everyone friendly and welcoming. Dealership well maintained and so much nicer than so many dealers stuck in 1970. Tony Zuppe was a pleasure to work with. Finally, an American dealership that's learned to approach import dealers' level of service and caliber of salespeople.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly.

Reviewed by dizzydoor11January 27, 2026

Friendly. Good communication. The staff was friendly and their communication was very good with the phone calls and text messages.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Ganley Ford Norton

At Ken Ganley Ford Norton, we stand out as a leader among Ford commercial dealerships, offering exceptional Ford dealer service. Check out our robust selection, including the popular used Ford Bronco and attractive Ford Explorer lease deals. Visit us to explore our comprehensive vehicle options and services.

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