33450 Lake Road
Avon Lake, OH 44012

Get Directions

Sales: 440-409-0162

Used Cars: 440-409-0162

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Nick Mayer Ford West

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This dealership got back with me right away.

Reviewed by Masonperry13October 10, 2023

This dealership got back with me right away. Even after I was the one who hesitated too long and the van I liked was sold, they got back to me and tried to help me find another vehicle that I liked. Yet they weren’t pushy which U appreciated.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Your compliments and kind words mean so much to us and our team, Mason! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Nick Mayer Ford West Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I brought a truck from them didn’t have it 2 weeks and

Reviewed by James December 02, 2022

I brought a truck from them didn’t have it 2 weeks and the check engine light came on something with the transmission . I called them multiple times, they didn’t call me back. I finally got to talk to the manager ( he said that there was nothing he could do) For a 5 star review business very unprofessional

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

James, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Nick Mayer Ford West Team

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

As a customer and former employee, I can assure you that...

Reviewed by vmu13October 31, 2021

As a customer and former employee, I can assure you that if you are looking for a family like yet professional atmosphere, this is the place! You want to see the dealer invoice, just ask. Want to be treated like a person not a number, just talk to a sales person. I have seen some really fun and exciting sales take place and that’s how such an expensive purchase should be! Please don’t enter me for the gift card. This is long overdue from me.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 4

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Nick Mayer Ford West

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top