4170 Raleigh Rd Pkwy W
Wilson, NC 27896

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Sales: 252-291-6000

Used Cars: 252-291-6000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Lee Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Extremely Disappointed

Reviewed by Tonya from Lexington NCFebruary 20, 2022

Molly is great! However Jeff the jerk was involved which was horrible. Drove 2 1/2hrs 1 way after setting up stuff by phone to purchase. Talked to Molly for a week or 2 about the purchase. Told them I didnt want to finance with them and they kept insisting that I do. I even felt bullied about that as I couldnt take the vehicle home unless I did. Then they wanted me to refinance on Tues after Presidenta day with my credit union. I requested they only run a couple hard credit hits and they did 11. I was told they could deliver the vehicle at No Additional Costs. I have that in writing in text. After bullying me to do finances with them and I refused they said it would cost 150.00 to deliver the following week . My credit union was closed so we were gonna have to wait till this Tues.. Jeff was rude to the wonderful sales girl Molly in front of us which is inappropriate. He was a smartA when he first come to talk to us. I offered to write a 10,000 xx for the car, had insurance lined up etc. . He would not let me drive the car home . I also had letter of credit approval for a vehicle from my credit union. Needless to say I wasnt very pleased especially since all this we thought was worked out . He gave up a sell over a 150.00 mistake made by his sales team . Molly ckd on everything I asked and wasxa joy to work with. Needless to say I and my daughter in law were left feeling talked down to and embarrassed for Molly. She was too nice to work with someone that has no business in sales. He needs some people skill training . He also did not want her to make the sell on the vehicle or he would have righted their wrong on the delivery fee and we could have purchased the vehicle. My son even called bk to talk with them trying to work out the sell and Jeff was also a jerk to him telling him the car was no longer for sell. They would not let us communicate with Molly any longer either. Never had an experience like this and I've been looking to buy for 2 months now talking to diff sales people. I really wanted the vehicle and would still buy from Molly if they made right on the communication. That sales manager was like this in front a trainee as well which should never have happened. YOU NEVER GET A SECOND CHANCE TO MAKE A FIRST IMPRESSION . Mr. Lee in my understanding values good customer service and making things right. He comes from humble beginnings.. I think Jeff needs to read the article published about him in the Dealer Magazine from 2013. Regards Tonya Hutchins.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Lee Motor, Wilson NC

Reviewed by Amanda from Smithfield NCJuly 12, 2017

I would highly recommend buying a car from Lee motors! Everyone was very nice and very helpful! I had the chance to have Aaron as my sales specialist and he did a wonderful job, he wasn't pushy, he had a lot of knowledge behind him and he made my first time buying experience a good one to remember. I was very pleased with everyone here! Thank you to all the Lee motor employees for being kind and helping me find the perfect car!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Used Car Purchase.

Reviewed by Nathanilel Price from Clayton NCMay 07, 2017

I assisted my sister in purchasing a 2016 Hyundai Tucson. I saw the vehicle on Cars.Com, called the dealer and we agree on a price, then I went to test drive it, liked it and they were very expedite about getting all the paper work ready so that all my sister had to do was come down and sign. They were very courteous and professional. If they had something else I liked I would buy from them again. Great Job Guys!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

About Lee Ford

At Lee Motor Company we have been doing business the right way since 1953. We offer a large variety of New Ford and Lincoln cars trucks and SUV's! We also have a large selection of pre-owned vehicles. We look forward to being able to help you with your automotive needs.
Here at Lee Motor Company we do not see you as a momentary business transaction...We see every customer as a part of our Lee Motor Company family and hope to build lifelong relationships!

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