Crossroads Ford of Waynesville

Ford New Car Dealership in Waynesville, NC

524 Russ Avenue
Waynesville, NC 28786

Get Directions

Sales: 855-222-2178

Used Cars: 855-223-6222

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat Closed
See inventory at dealerships near you

See all dealerships near Waynesville, NC that carry Ford

Reviews of Crossroads Ford of Waynesville

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

151 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

If you're wanting a new or used car, it's worth the wait

Reviewed by Sparrow from Lake Junaluska, NCOctober 24, 2025

If you're wanting a new or used car, it's worth the wait it takes for the process. It took a bit of time, but in the end, it was worth it.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Travis the salesperson was outstanding, personable and

Reviewed by Thomas Olliff from Waynesville, NCAugust 18, 2025

Travis the salesperson was outstanding, personable and professional. The dealer?s facilities are tired and outdated. The financing part of the transaction took way too long. After the vehicle decision had been made the transaction took roughly 5 hours to complete. I don?t want to do something that feels good for five hours!?

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Waynesville! Please let us know if there is ever anything else we can do for you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Had an issue with the car, They found what was wrong,

Reviewed by Rebecca Maney from Maggie Valley, NCAugust 12, 2025

Had an issue with the car, They found what was wrong, ordered the parts and fixed it. They even delivered it when the work was done.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Rebecca, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Crossroads Ford of Waynesville

Looking For A Ford Dealer Near You? The search for a reliable ride can sometimes be difficult, but thanks to our friendly team, a diverse inventory, and a commitment to serving your needs, Crossroads Ford of Waynesville has you covered . We’re conveniently located at: 524 Russ Avenue, Waynesville, NC 28786. For those wondering, “Is there a Ford dealership near me?,” you’ll be happy to know that we proudly serve Waynesville, NC, and surrounding areas, such as: Asheville • Black Mountain • Brevard • Bryson City • Cherokee • Gatlinburg • Hendersonville • Sylva

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation

What's your used car worth?

Find out what your used car is worth with our appraisal tool.

Get Your Trade-In Value

Want more details on Ford vehicles?

Ford

Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
▲ Back to Top