10101 Capital Blvd
Wake Forest, NC 27587

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Sales: 919-556-3191

Used Cars: 919-556-3191

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Crossroads Ford Wake Forest

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

585 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Cross roads did a great job from the first phone call to

Reviewed by Advance Heating And Air Of Sumter, from Sumter, SCDecember 06, 2025

Cross roads did a great job from the first phone call to delivering my vehicle. I would definitely recommend them to anyone. Rich was my salesman and did a great job.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Maximum rating = 5

5.0 (out of 5)

Great job.

Reviewed by Neil Chance from Raleigh, NCOctober 30, 2025

Great job. I was last minute and they got me in. Thank you Al Jones and Luis Belmonte. I would highly recommend these guys to anyone.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Neil, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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Maximum rating = 5

5.0 (out of 5)

Luis is a very good communicator which really helps!

Reviewed by Barbara Suddueth from Wake Forest, NCOctober 24, 2025

Luis is a very good communicator which really helps! We have used them many times and haven?t had any problems. They also have convenient hours

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Barbara, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Wake Forest, Inc. Please don't hesitate to reach out if there's anything additional we can do for you.

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Maximum rating = 5

About Crossroads Ford Wake Forest

CrossRoads Ford Wake Forest is the Raleigh areas choice for New Ford Cars New Ford Trucks New Ford SUV's and Used Cars in Raleigh NC. We are also your one stop dealer for Ford Service Ford Parts Ford Accessories as well as Ford Maintenance.

CrossRoads Ford of Wake Forest is one of the top Ford dealers in North Carolina and part of the CrossRoads Automotive Group offering over 3000 new and used cars online.

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