1231 E Main St
Sylva, NC 28779

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Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Andy Shaw Ford, Inc.

Overall Rating:

4.9 (out of 5)

89% recommend this dealer

79 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dustin made the experience easy, quick, and no pressure.

Reviewed by Katherine walden from Sylva,ncSeptember 01, 2025

Dustin made the experience easy, quick, and no pressure. He was very professional and knowledgeable.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Had a good experience.

Reviewed by Brandon from Sylva ncSeptember 01, 2025

Had a good experience. Dustin was very professional and knew what he was talking about. Very pleased with my truck. Definitely be sending a few buddies your way.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

From the moment we walked into Andy Shaw Ford, we knew we

Reviewed by sandliz222 from Franklin, NCJuly 30, 2025

From the moment we walked into Andy Shaw Ford, we knew we were in good hands. Our search for a new Ford Maverick led us to an experience that exceeded our every expectation, thanks to the incredible team and their dedication to customer satisfaction. The atmosphere at Andy Shaw Ford was inviting and relaxed. We were immediately greeted by our salesperson, Dustin Shuler, whose professionalism and genuine enthusiasm for the Ford brand made us feel comfortable right away. Dustin took the time to truly listen to our needs, answer all our questions, and provide insightful guidance as we explored the features of the new Maverick. There was never any pressure, just honest, helpful advice and a real desire to help us find the perfect vehicle. Dustin’s knowledge and attention to detail were evident every step of the way. He made sure we understood all the options, kept us informed on the delivery timeline, and even checked in with us as the sale progressed. It’s rare to feel so valued as a customer, but Dustin ensured our experience was smooth, straightforward, and enjoyable. When it came time to finalize the purchase, Holly Johnson, the Finance Manager, made the process effortless. Holly was friendly, transparent, and extremely organized. She clearly explained every document, walked us through our financing options, and ensured we felt confident and comfortable with each decision. Her expertise turned what can sometimes be a stressful part of buying a car into a breeze. Driving home in our new Ford Maverick was the culmination of a fantastic journey. The vehicle itself is everything we hoped for—innovative, comfortable, and perfectly suited to our lifestyle. But what truly set this experience apart was the people at Andy Shaw Ford. When we returned the following day with some paperwork, no less than 6 other staff members, including Erica Bullock the General Manager, and Larry Hinton, Owner, congratulated us on our new Maverick. We wholeheartedly recommend Andy Shaw Ford to anyone in the market for a new vehicle. Between Dustin Shuler’s outstanding customer service and Holly Johnson’s expert guidance in finance, we felt respected and cared for throughout the entire process. Our experience was exceptional from start to finish, and we wouldn’t hesitate to return for our next purchase. Thank you, Andy Shaw Ford, Dustin, and Holly, Erica and Larry for making our dream car a reality!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

About Andy Shaw Ford, Inc.

Welcome to Andy Shaw Ford! Located in Sylva NC Andy Shaw Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Andy Shaw Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New Ford or Pre-Owned vehicle you've come to the right place. Call (866) 754-3271 for your No-Obligation Internet Price Quote from our Internet Department.

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