2410 Ocean Highway West
Shallotte, NC 28470

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Sales: 877-263-4608

Used Cars: 910-754-4341

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:30pm
Tue 8:30am – 6:30pm
Wed 8:30am – 6:30pm
Thu 8:30am – 6:30pm
Fri 8:30am – 6:30pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Jones Ford

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

246 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very pleased with service department.

Reviewed by BGDANIELNovember 25, 2025

Very pleased with service department. Reasonable time frame and work done as requested. Alls good.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Chris is a great guy.

Reviewed by nancymcap48November 21, 2025

Chris is a great guy. Very easy to work with. 5 star experience,would recommend to friends

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

On time and complete.

Reviewed by rmcinturf1968November 13, 2025

On time and complete. There was some confusion regarding the Ford point program, but the sales manager handled it and made it right.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Jones Ford

Jones Ford in Shallotte, NC has proudly served Brunswick County for over 25 years as a trusted, family-owned dealership. Voted “Best in Brunswick” 18 years running, they set the standard in Ford sales, service, and customer care. Offering a wide selection of new and pre-owned models like the F-150, Escape, Bronco, and Mustang, every vehicle is carefully inspected for quality. Their expert service team uses genuine Ford parts for maintenance, repairs, and accessories. With excellent reviews, tailored financing, and deep community ties, Jones Ford delivers a seamless, customer-first experience.

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