3251 NC-87
Sanford, NC 27332

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Sales: 888-843-5350

Used Cars: 888-691-3601

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Crossroads Ford Sanford

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

299 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Repairs we completed in a timely manner.

Reviewed by Linwood S Mann from Sanford, NCFebruary 06, 2026

Repairs we completed in a timely manner. However, a small plastic trim was damaged in the process. The Customer Service Associate looked over, apologized, took a picture and assured me they would order the part and call me as soon as it came to schedule an appointment to get it replaced. He was outstanding in answering all of my questions in a professional, and knowledgeable manner. Dylan Moon was very courteous and thoughtful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for the 4-star rating, Linwood! We’re glad you had a positive experience, and we’d love to know how we can make your next visit a 5-star one.

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5.0 (out of 5)

I was pretty upside down in my Charger.

Reviewed by Joseph Patton from Sanford, NCDecember 25, 2025

I was pretty upside down in my Charger. I have been wanting a Mustang for a while and finally decided to get one. I went and saw Chip there and explained everything to him about being upside down and not knowing if I could trade out of it yet and we sat down found the right one and went to work on it. With the help of the manager who is also the GM Jared we were able to get the deal done and I drove out with a brand new 2025 Mustang. My payments including gap and a service contract in hand were right where I was wanting to be. Great people. If you?re looking for a new ford go to Crossroads Ford in Sanford talk to Chip and hopefully you?ll also be working g with Jared and they?ll do everything they can to get you into what you want.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Joseph, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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Maximum rating = 5

5.0 (out of 5)

Jarod the General Manager always goes above and beyond to

Reviewed by Ralph Terwilliger from Sanford, NCDecember 04, 2025

Jarod the General Manager always goes above and beyond to get the deal done. Alex, my new Salesman, Bill B retired, was great. Alex knows the product. Approaches the buying process on the customers terms. I wouldn't deal anywhere else

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Ralph, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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About Crossroads Ford Sanford

At Crossroads Ford of Sanford, we’re proud to be your trusted hometown dealership. Whether you’re shopping for new or pre-owned Ford vehicles, scheduling expert service, or exploring financing, our team makes the process simple and stress-free. Guided by our principles of integrity, transparency, and customer commitment, we combine the resources of a premier dealership with the warmth of a local business. As your premier Ford dealership in Sanford, NC, we’re prepared to serve all of your automotive needs.

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