Ford
New Car Dealership in Raleigh, NC
Overall Rating
4.8/5
Read dealer reviews
Largest Ford Dealer in the Carolinas with the largest selection of used cars and used trucks, serving Raleigh, Wake Forest, and Cary NC.
If you're looking for service for your new Ford, Capital Ford's trained mechanics can help keep your new car running like new. So give them a call!
Capital Ford Reviews
Overall Rating
4.8/5
1359 out of 1372 people recommended this dealer
Overall Facilities:
4.9/5
Was wanting to buy a new F-150
Reviewed by Jon Doe
in Rich Creek, VA
December 04, 2019
After settling on a price for a new F-150 loaded and talking 3 times on the phone, getting a out the door price, we drove over 4 hours to capital ford. with check in hand. Upon arrival, we waited 20 mins trying to get help before anyone would even acknowledge we were there. After finally getting to talk with the sales rep we had talked with several times on the phone, including right before we left home, he acted like he had never talked to us. Finally he showed us the F-150 we had agreed on. After a test drive, we decided it was the right vehicle for us. A finance person came to us after signing a few papers and told us the only way we could buy the vehicle at the price agreed on , paying up front, was to finance it through them, which would of costed us $9,000 more. I did not blame the finance rep for the mistake, but asked to speak directly to the sales rep we had spoken with 3 times over the phone. I was told, he had left for the day and we either paid the extra amount or left without the vehicle. I asked for a supervisor and was denied talking to one. I was told to either take it or leave it. We drove back to our state and bought a new vehicle the next day for $12,500 less and got a more equipped truck. I have called capital several times to talk with a supervisor to get a explanation and have yet after a year to receive a call. This place will scam you if you are not a local. Buyer Beware.
Customer
Reviewed by Janice Harper
in Rocky Mount NC
November 22, 2019
I would like to say Doug Creech went out of his way helping me buy my new truck, took so much of his time helping me and I just love to say thank you for all your help
lexus
Reviewed by david williams
in graham
October 18, 2019
was such a great experience I would most definitely recommend coming here to buy a car everybody was so helpful. jonnie was awesome at helping us
