4900 Capital Blvd
Raleigh, NC 27616
Sales: 877-457-5516
Used Cars: 877-660-1697
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:30pm |
| Tue | 7:30am – 6:30pm |
| Wed | 7:30am – 6:30pm |
| Thu | 7:30am – 6:30pm |
| Fri | 7:30am – 6:30pm |
| Sat | Closed |
See all dealerships near Raleigh, NC that carry Ford
Overall Rating:
4.6 (out of 5)
98% recommend this dealer
1448 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I called and asked if a vehicle was available and they
I called and asked if a vehicle was available and they said yes- I told them I would be there the next morning to get it and they told me that they would pull it, clean and detail it so that it would be ready for me to purchase. They texted me starting at 8 o’clock that morning confirming that I was coming and I texted them all the way through my trip there to only find out it was never pulled and it was sold the night before. They even told me that somebody from the dealership would be contacting me 😡😡 I wouldn’t recommend them to anybody. They never do what they say they are going to do!!!
Dealer Response
Thank you for sharing your experience, Deborah. We regret to hear about your recent visit and understand your frustration. We aim to provide the best service to all our customers. We would appreciate the opportunity to speak with you directly to discuss your experience and work towards a solution. Please contact me at contactus@capitalford.com to discuss further.
Maximum rating = 5
2-3 form emails a day even after I told them to stop.
2-3 form emails a day even after I told them to stop. Sometimes with the fields left blank.. Please call us back at [BD Phone Number] thanks [BD Representative]. it was simple. I wanted to know if the vehicle was still for sale. Period.
Maximum rating = 5
Great experience, super great team, wish car buying was
Great experience, super great team, wish car buying was this easy all the time. Mike from finance already knew my preferences to add one after looking back over the 5 previous purchases!
Maximum rating = 5
Hey there and welcome to the Capital Auto Group family! We’re so thrilled to have you! Capital Ford of Raleigh is proud to provide reliable, honest, and affordable service to Raleigh, Durham, Cary, and Wake Forest. Here, we believe there is no greater asset than our wonderful team of employees. It is with great pleasure that we welcome you through our doors in Wake County. With open arms, we train our amazing employees to treat each of our valued customers like one of the Capital Ford family. Our attentive professionals offer top-of-the-line service paired with impressive knowledge! We want your vehicle purchasing experience to be the best of the best, and our team is dedicated to exceeding your expectations every single time. Capital Ford of Raleigh has recently accomplished some impressive feats in the automotive industry. Not only did they receive Ford Motor Company's prestigious President's Award 8 times, but they also landed the title of Top Ford Dealer for new car and truck sales in the southeastern region of the United States. That's not all - they also ranked among the top 25 Ford dealers across the country. Clearly, Capital Ford is no small player in this game. It's no wonder they're getting recognized for their exceptional sales and customer service.
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