5557 Hwy 70 W
Morehead City, NC 28557

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:30pm
Tue 8:30am – 7:30pm
Wed 8:30am – 7:30pm
Thu 8:30am – 7:30pm
Fri 8:30am – 7:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 4:00pm

Reviews of Lookout Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Shady, bad business

Reviewed by Dylan from Morehead city nc July 17, 2023

Was sold a 40K vehicle that was missing a headrest. When brought up to the manager, Gavin, he told me to kick rocks. I know me or the salesman should have noticed…but I didn’t until the next day, when I talked to the salesman he told me a headrest had been ordered. I come in 2 months later and the sales manager acts like he has no idea what I’m talking about. He then says he can order it and take it out of the salesman’s paycheck. I call 2 weeks later to take him up on the offer and he acts like he never said those things and that I’m just gonna have to order it myself. I’ve been nothing but lied to since I walked through the doors of lookout ford

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Infinite 37g for 17,900 before financing.

Reviewed by Gerald Dunn from Butner NCFebruary 25, 2022

Got a car from Lookout forg on Tuesday that will not pass NC inspection.no air bag on driver side and horn does not work.Was told it did not have to pass till next year so I called DMV they said no tag will be issuse.d till it passes inspection.Left messages for GM and have got no responce.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Appointment

Reviewed by joshua from NcJune 05, 2021

Sorry to say I had an appointment this morning at 8.30 am by 11 truck had not been touch oil changed tire rotation .good luck with ur next customer.2 time no good for me I would not recommend them to anybody

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Joshua, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please give us a call at (252) 247-2132 and we will do our best to make this better. We hope to hear from you soon.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Lookout Ford

About Our Ford Dealership:

Lookout Ford in Morehead City NC also serving Jacksonville NC and New Bern NC is proud to be an automotive leader in our community. Since opening our doors Lookout Ford has maintained our solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase.

Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Lookout Ford will professionally fit you into the automobile of your choice.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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