88 Dale Jarrett Blvd
Monroe, NC 28110

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Sales: 888-803-9812

Used Cars: 888-803-9793

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Crossroads Ford Indian Trail

Overall Rating:

5 (out of 5)

99% recommend this dealer

542 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sales specialist Dwayne Peguise went above and beyond to

Reviewed by Paul Register from Huntersville, NCJanuary 28, 2026

Sales specialist Dwayne Peguise went above and beyond to help get me into a vehicle I wanted , not just any vehicle. The finance department also worked with me to Close the deal!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

Great buying experience.

Reviewed by Anonymous from Charlotte, NCAugust 09, 2025

Great buying experience. Vehicle was well priced and the service was great. Trade in value was fair. Sales staff was knowledgeable and friendly. Facility was fair at best.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Indian Trail! Please don't hesitate to reach out if there's anything additional we can do for you.

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Maximum rating = 5

5.0 (out of 5)

Frank is great to work with.

Reviewed by Regina Nely from Salina, KSJuly 14, 2025

Frank is great to work with. He answered all my questions. The vehicle I was looking at was not the color I wanted. The posted photo on the internet was not the correct photo. He asked and I gave him the specifics of my search. He will email me if anything comes in.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Regina, we're happy to hear you had such a positive experience with our team! Safe travels!

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Maximum rating = 5

About Crossroads Ford Indian Trail

The Undisputed Price Leader!

Crossroads Ford of Indian Trail is Charlotte's #1 choice for New Ford Cars New Ford Trucks New Ford SUV's and Used Cars in Charlotte NC. We are also your one stop dealer for Ford Service Ford Parts Ford Accessories as well as Ford Maintenance and be sure to check out our Ford Service Coupons for even bigger savings.

Crossroads Ford Indian Trail is located outside Charlotte North Carolina in Indian Trail NC at 88 Dale Jarrett Blvd.

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