4743 Washington St
La Grange, NC 28551

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Sales: 252-566-3141

Used Cars: 252-566-3141

Hours Toggle

Sales Department

Sun Closed
Mon 8:30pm – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:30am – 1:00pm

Reviews of Wynn Odom Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't go to the service department!

Reviewed by Broken Ford from Kinston, NCFebruary 21, 2023

You might get a good deal on the sale, but you won't get it in the service department. Some female employee in the service department thinks she's a body repair expert and ultimately got an assistance request to Ford denied. This repair issue is on the internet, YouTube, and the NHTSA web site. Why would anyone not be willing to step up and help an 80 y/o? This laissez-faire attitude is what forces customers to experience Ford ownership poverty.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Best dealership I've ever had dealings with

Reviewed by Ronjm23 from Kinston, NCJune 24, 2016

I have bought both new & used vehicles here over the past 10 years. I have always been treated fairly and with utmost respect. There is no better service department anywhere locally. They became my dealer of choice because of their service department.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Amazing Ford dealership.

Reviewed by AlienArtTattoo from Kinston, N.C.June 16, 2016

My 2008 F-350 Super Duty had to be towed in to Wynn Odom's service department. Needed a complete overhaul. So, the sales team was on stand-by, just in case my truck had more damage than value. That was so Cool of them, but, amazingly, Wynn Odom's service department was able to rebuild my truck! Runs luxuriously smooth... better than the day I got it! Even raised the cab, so it sits taller and looks/feels much better... I am thoroughly impressed with ALL of the work they put into my truck. So, my search for treasured truck doctors has ended with Wynn Odom Ford.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks again! We are glad you are back on the road enjoying your truck.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Wynn Odom Ford

Wynn Odom Ford is the place to find New Cars & Ford Trucks in Eastern North Carolina. Eastern North Carolina Ford buyers can find many vehicles to choose from. Browse our complete inventory online of new Ford cars and new Ford trucks and follow our Facebook page.
Wynn Odom Ford Inc. originated in 1985 when Mr. Wynn Odom decided to purchase Apperson Ford on HWY 70 in La Grange NC. His desire to own his own business stemmed from the idea of creating an environment separate from any you would find at most car dealerships.

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