1053 US Highway 258 N
Kinston, NC 28504

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Sales: 252-522-3611

Used Cars: 252-522-3611

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of Sale Auto Mall

Overall Rating:

3.3 (out of 5)

80% recommend this dealer

55 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unfortunately I purchased a 2023 Lexus from last year.

Reviewed by Sad costly mistake June 18, 2024

Unfortunately I purchased a 2023 Lexus from last year. I drove it to Greenville. Within a week I discovered problems with the blower for the air system, the radio had problems, the road noise was extreme the There were 3 Toyo one different and looking closer the car was filthy.I have bought a lot of vehicles over the years (new and used) this was my worst experience. I returned it 3 days later. Found an older Buick 2019 on the lot, I redid all the paperwork to purchase a 2019 Buick. Now at the time I was recovering from chemotherapy. This dealership managed to chage the purchase price from $19000+ to the final price of over $30000+.. now I am $10000 underwater. I complained and the store manager told me well I signed the paperwork. Yes I did and I explained that I was having trouble functioning at my highest level due to my illness. I am slowly recovering now. So I just wanted to tell others to think twice about my experience.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Found a car I was looking for and the sales manager was

Reviewed by Doug Jones from GoldsboroJanuary 19, 2024

Found a car I was looking for and the sales manager was very helpful and honored the agreement.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I trusted the information shown on their website.

Reviewed by Terrible Dealership Website December 31, 2023

I trusted the information shown on their website. I wasted my time in that trust, for after picking the vehicle I was interested in I did their online loan application and I got an email confirmation they had received it and I also received a text message stating they had received it and in both those communications they stated I would be contacted. That turned out to be a lie and I was told after calling them, we can not tell you anything over the phone for we don't know if it is actually the person who filled out the application so you have to drive here and prove who you are. That was so wrong for I trusted them with my social security number and my state license number and personal information. After I told them that on the phone, their explanation was well we have had some employees putting in sales leads to get commissions and had false IDs used. I will never trust any of their dealerships or websites after that, and I am going to report it to the Better Business Bureau and my state government offices.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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