1330 NC-66
Kernersville, NC 27284

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Sales: 336-996-3700

Used Cars: 336-996-3700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Crossroads Ford Kernersville

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

742 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Not truthful get you out the door and then done with you.

Reviewed by thesloozeDecember 11, 2024

Not truthful get you out the door and then done with you. Unhappy with dealer ship

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Had to make an appointment to drop off my truck just to

Reviewed by sailors.worsts.5dDecember 10, 2024

Had to make an appointment to drop off my truck just to be told the recall expired… they could have told me this over the phone when I set up the appointment. Just a waste of both of ours time. I’m sure it was to try and upsell expensive diagnostic time and labor. Also how does a recall expire? Ford says emissions recalls don’t expire, but this dealership does.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always friendly and curtious, they got my vehicle in

Reviewed by Lcraven88November 25, 2024

Always friendly and curtious, they got my vehicle in quicker than I was expecting for service.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Crossroads Ford Kernersville

Our responsibility is to be a leader in the market place not just as to units and numbers but as to how each and every customer perceives their experiences with CrossRoads Ford. We will run a Christian organization guided by the principles of care and compassion for our fellow employees and their families in the belief that secure happy staff members will provide to our customers the treatment they deserve and expect.

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