1330 NC-66
Kernersville, NC 27284

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Sales: 336-996-3700

Used Cars: 336-996-3700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Crossroads Ford Kernersville

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

783 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

catastrophic clutch and cam shaft failure, service

Reviewed by Kurt Limbacher from Kernersville, NCDecember 09, 2025

catastrophic clutch and cam shaft failure, service advisor Robert Cline and tech Mario did tremendous job diagnosing and repairing my Raptor. They made me feel welcome, walked me to garage area showed and explained to me defective engine parts. extremely expensive fix, however i 100% chose the right dealership. Thank you Crossroads Ford Kernersville NC !

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

5.0 (out of 5)

We could not be happier with Crossroads sales and

Reviewed by Carrie Merritt from Kernersville, NCDecember 03, 2025

We could not be happier with Crossroads sales and services teams. This was our 4th vehicle with them and we are life long customers. They have always gone above and beyond and I could not recommend them enough.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Carrie, your satisfaction means a lot to us, and we truly appreciate you choosing Crossroads Ford of Kernersville, Inc. for all of your automotive needs. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Well let’s start with the first recall with tow link that

Reviewed by SickofbsrecallsNovember 27, 2025

Well let’s start with the first recall with tow link that cost me $1000 to fix outside of their “fix” new tires and alignment. How this xxxxxxxx job of the pillars that is not even aligned corrected there is a gap in the pillar at the bottom!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Crossroads Ford Kernersville

Our responsibility is to be a leader in the market place not just as to units and numbers but as to how each and every customer perceives their experiences with CrossRoads Ford. We will run a Christian organization guided by the principles of care and compassion for our fellow employees and their families in the belief that secure happy staff members will provide to our customers the treatment they deserve and expect.

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