A member of the Cars.com family
A member of the Cars.com family
13825 Statesville Rd
Huntersville, NC 28078
Sales: 704-479-6945
Used Cars: 704-479-6993
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 8:00pm |
| Tue | 7:00am – 8:00pm |
| Wed | 7:00am – 8:00pm |
| Thu | 7:00am – 8:00pm |
| Fri | 7:00am – 8:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Huntersville, NC that carry Ford
Overall Rating:
4.8 (out of 5)
93% recommend this dealer
1216 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Huntersville Ford- well worth the drive.
Ordered the Maverick Lariat Hybrid on 10/14/2021. Ford had delays in production. Got the call 4 weeks ago that it was on the lot & ready. They maintained follow-up reports along the way. Super easy, no hassle process. Plus, the F & I guy beat the low rate from my credit union.
Dealer Response
Hello Kinsey, we are happy we could make your experience a positive one! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Maximum rating = 5
Avoid service department at all cost!
Avoid the service department at all cost!! I would not recommend this department. I brought my car to them on Sunday evening drop off for a Monday morning 7 am appointment. I never heard back all week regarding the work. I started calling Thursday, finally got ahold of someone on friday morning and they still had not done the work on the car. Finally finished by Friday afternoon as I sat in their waiting room for them to actually do the work. Then I had to bring it back in as a bumper part was not in stock before. This time dropped off on a Wednesday morning for a Thursday morning appointment, for the bumper install, tire alignment and an oil change. I started calling, texting and leaving voicemails on Thursday afternoon, Friday all day and Monday morning. I never received any communication, response or updates regarding my car. They take cars in with appointments and just keep them without updating the customer! Complete lack of communication and repose is the worst customer service I've ever experienced. Told me they did not have any cars available while mine is in the shop so I have been paying for a rental car going on a week now.
Maximum rating = 5
Ordered the Maverick Lariat Hybrid on 10/14/2021.
Ordered the Maverick Lariat Hybrid on 10/14/2021. Ford had delays in production. Got the call 4 weeks ago that it was on the lot & ready. They maintained follow-up reports along the way. Super easy, no hassle process. Plus, the F & I guy beat the low rate from my credit union.
Maximum rating = 5
Why Buy from Huntersville Ford?
We believe in total transparency at Huntersville Ford --- what you see is what you get. Our pricing includes the destination and delivery charges that are already on the window sticker unlike other dealers that like to add that into their pricing later. Every member of our team whether it's our sales or service team provides upfront honest customer service. Our priority is finding the perfect vehicle for your wants needs and budget and our goal is to provide the absolute best car-shopping experience.
We offer a lot of great advantages when you buy from us including two years of free maintenance free car washes and a 10% discount on all accessories purchased through our parts department.
Find out what your used car is worth with our appraisal tool.