Huntersville Ford in Huntersville including address, phone, dealer reviews, directions, a map, inventory and more

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13825 Statesville Rd
Huntersville, NC 28078

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Sales: 704-479-6945

Used Cars: 704-479-6993

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 8:00am – 5:00pm

Reviews of Huntersville Ford

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

1216 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Huntersville Ford- well worth the drive.

Reviewed by Kinsey Cockman from WINGATE, NCMarch 22, 2023

Ordered the Maverick Lariat Hybrid on 10/14/2021. Ford had delays in production. Got the call 4 weeks ago that it was on the lot & ready. They maintained follow-up reports along the way. Super easy, no hassle process. Plus, the F & I guy beat the low rate from my credit union.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Kinsey, we are happy we could make your experience a positive one! At Huntersville Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Avoid service department at all cost!

Reviewed by Brittany from Stanley, NCMarch 20, 2023

Avoid the service department at all cost!! I would not recommend this department. I brought my car to them on Sunday evening drop off for a Monday morning 7 am appointment. I never heard back all week regarding the work. I started calling Thursday, finally got ahold of someone on friday morning and they still had not done the work on the car. Finally finished by Friday afternoon as I sat in their waiting room for them to actually do the work. Then I had to bring it back in as a bumper part was not in stock before. This time dropped off on a Wednesday morning for a Thursday morning appointment, for the bumper install, tire alignment and an oil change. I started calling, texting and leaving voicemails on Thursday afternoon, Friday all day and Monday morning. I never received any communication, response or updates regarding my car. They take cars in with appointments and just keep them without updating the customer! Complete lack of communication and repose is the worst customer service I've ever experienced. Told me they did not have any cars available while mine is in the shop so I have been paying for a rental car going on a week now.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Ordered the Maverick Lariat Hybrid on 10/14/2021.

Reviewed by 4kinseyMarch 17, 2023

Ordered the Maverick Lariat Hybrid on 10/14/2021. Ford had delays in production. Got the call 4 weeks ago that it was on the lot & ready. They maintained follow-up reports along the way. Super easy, no hassle process. Plus, the F & I guy beat the low rate from my credit union.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Huntersville Ford

Why Buy from Huntersville Ford?
We believe in total transparency at Huntersville Ford --- what you see is what you get. Our pricing includes the destination and delivery charges that are already on the window sticker unlike other dealers that like to add that into their pricing later. Every member of our team whether it's our sales or service team provides upfront honest customer service. Our priority is finding the perfect vehicle for your wants needs and budget and our goal is to provide the absolute best car-shopping experience.

We offer a lot of great advantages when you buy from us including two years of free maintenance free car washes and a 10% discount on all accessories purchased through our parts department.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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