256 Swain Street
Fayetteville, NC 28303
Sales: 910-600-6598
Used Cars: 888-774-1306
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00am |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 3:00pm |
See all dealerships near Fayetteville, NC that carry Ford
Overall Rating:
3.9 (out of 5)
79% recommend this dealer
266 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Went to the service department reference questions about
Went to the service department reference questions about my oil and the start button on my vehicle. My received great customer service from Key and Marlon. Marlon even showed me the level of oil and how to determine certain features and topped off my windshield fluid. They both insured all my questions were answered and Key followed up prior to me leaving. Great service!!!!!
Maximum rating = 5
Came in to order a part and the man behind the desk is
Came in to order a part and the man behind the desk is probably the slowest and rudest person I have ever encountered. Work on a estimate for around $5000 and in the middle of working my sale answers the phone and starts working the person on the phone and I'm just standing there like what just happened. After about 10 minutes I let him know I will be taking my business somewhere else.
Maximum rating = 5
A complete and total mess from TOP to bottom.
A complete and total mess from TOP to bottom. I have a final deal, IN WRITING, and offered to wire full cash immediately. THEY convinced me to just put a Visa deposit down and come pick up the care with cash the next day. Then at 5:50pm call to say "we sold it for more, sorry. Not sure what to tell you about all the emails whee we said it was all good to go with the deposit, as WE LIBERT FORD insisted to do (because too lazy to get finance on the phone with wiring instructions. Literally - RUN away don't walk away from these guys. Worst business I've dealt with in decades. Brian the sales mgr tops the chart of arrogance and oncemoetence. Will not call back, but sends minions to do the dirty work when this happens so he can continue to behave like this, I am sure. All in writing from them, and I get a "sorry, we missed it and sold the car you paid for....". I can only imagine how impossible it will be to get my deposit back because they cannot figure out ANYTHING within their systems. Not to mention the rental car I am sitting in now to drive there to pay full cash less the deposit they insisted I use.
Maximum rating = 5
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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