Ford
New Car Dealership in Durham, NC
Overall Rating
4.3/5
Read dealer reviews
We are a smaller satellite store of our main store University Ford, Inc. University Ford North is located at 5331 North Roxboro Rd, Durham, NC 27712. We have new Ford cars, truck and sport utility vehicles in stock as well as a good selection of quality pre-owned vehicles. Also, we have Parts, Rental and Service at our location. Call us today at 919-536-3673 to help us serve you.
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University Ford North's Ford-trained mechanics can help.
University Ford North Reviews
Overall Rating
4.3/5
10 out of 12 people recommended this dealer
DO NOT BUY USED!
Reviewed by CAMERON ARROWOOD
in LINWOOD
October 08, 2019
Sales experience was good initially. Bought a used 70k truck from them with clean carfax and their inspection showing no accidents. On the two hour home drive the front adaptive cruise control sensor didn't work at all and showed a fault code and the drivers door came loose and began shaking violently on the interstate. Took it to local dealer and had bolts tightened and they advised me that the entire side of the truck had been replaced. After contacting the management at University Ford North, they implied that the truck was sold as is, and they would basically give me 10k less for the truck I had just purchased on trade, therefore leaving me with a 17k rollover into another vehicle!! Have ANY used vehicle from this dealership inspected thoroughly! Even if they claim the carfax to be "clean" Very disappointed.
Pastor
Reviewed by Cyena
in Southport North Carolina
June 26, 2019
My experience, at this dealership is 5 star. Liam Fortuner is the best! Mr. Cooke was extremely friendly and kind and Zeke was very, helpful!
Low-key, no pressure experience
Reviewed by Dukesnap
in Durham, NC
October 17, 2018
I'd been to University Ford North about two years ago when shopping for a new car. At that time I ended up deciding on a new non-Ford model which I still currently drive.
Lately I've been looking for a used car to add to the family as we now have 2 kids driving. I'd had a positive, low-pressure experience two years ago so decided to return when I saw they had a number of used Ford Fusion. I was greeted by David Harrington and with minimal hassle took two of my target cars out for test drives.
I hadn't fully made up my mind to purchase a Fusion and David was politely persistent during my purchase process, arranging for an additional test drive for my wife while I continued looking around. University Ford North was accommodating -- pleasant and easy to work with, especially compared to other dealers. Once I made up my mind to purchase, the time needed to close the deal was minimal and the process hassle-free.
