5401 E Independence Blvd
Charlotte, NC 28212

Get Directions

Sales: 888-247-8280

Used Cars: 866-457-6912

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Town & Country Ford

Overall Rating:

4.9 (out of 5)

93% recommend this dealer

843 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The process of purchasing a new car was hassle free.

Reviewed by ScottDecember 17, 2025

The process of purchasing a new car was hassle free. All of the associates we came in contact with we exceptionally knowledgeable and friendly

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very transparent pricing.

Reviewed by Bradboards December 09, 2025

Very transparent pricing. Micheal assisted me in the purchase and did great. I will buy from them again.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the positive feedback! We are thrilled that Michael provided excellent assistance and that you will be a returning customer. We pride ourselves on transparent pricing and look forward to doing business with you again in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Taylor was very knowledgeable and was able to answer all

Reviewed by Isabell.KDecember 03, 2025

Taylor was very knowledgeable and was able to answer all my questions on the spot. Negotiations were fair and the speed and service received at the dealership was great.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the kind review! We're thrilled to hear that Taylor provided you with exceptional service and that you had a great experience at our dealership. We appreciate your business!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Town & Country Ford

At Town & Country Ford a Sonic Automotive Experience we've eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. Sonic Price is your assurance that you are getting a fair and transparent price right up front. Plus you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that's right for you. In fact we've streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you our guests because we believe that every car deserves a happy owner.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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