5401 E Independence Blvd
Charlotte, NC 28212

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Sales: 888-247-8280

Used Cars: 866-457-6912

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Town & Country Ford

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

750 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sales team was flexible to change vehicles when I

Reviewed by sgrahamDMGApril 11, 2024

Sales team was flexible to change vehicles when I realized I had chosen the wrong model. The team was easy to communicate with on the phone and in the office. Enjoyable process from start to finish!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

These guys are awesome!

Reviewed by tonysams86April 06, 2024

These guys are awesome!!! I can in to check out a 2017 mustang and did not like the terms ( not the dealers fault). I explained to C-Wall and Carl what I was looking for and terms and these guys made it happen and driving off in a new mustang within a few short hours! If you don’t visit Carl on your next car purchase you are missing out!!!!!!!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was one of the best experiences I've had with any

Reviewed by tminter4April 05, 2024

This was one of the best experiences I've had with any car dealership over the years!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Town & Country Ford

At Town & Country Ford a Sonic Automotive Experience we've eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. Sonic Price is your assurance that you are getting a fair and transparent price right up front. Plus you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that's right for you. In fact we've streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you our guests because we believe that every car deserves a happy owner.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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