5401 E Independence Blvd
Charlotte, NC 28212

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Sales: 888-247-8280

Used Cars: 866-457-6912

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Town & Country Ford

Overall Rating:

4.9 (out of 5)

93% recommend this dealer

856 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My salesman Thomas was amazing and very knowledgeable

Reviewed by derricklewis05January 30, 2026

My salesman Thomas was amazing and very knowledgeable about vehicles. He checked on us several times and was always enthusiastic and engaged during the entire process!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This was one of the easiest car purchases I have ever

Reviewed by David Blessing from Wytheville, VAJanuary 23, 2026

This was one of the easiest car purchases I have ever made. I inquired about the vehicle I was interested in I was giving the best price I could find around. They were very responsive when I asked questions, no surprises or pitfalls. The staff seals very welcoming and friendly.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your kind words! We're thrilled to hear that we exceeded your expectations and we look forward to serving you again in the future.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Responsive and did what it took to get a deal done.

Reviewed by ckastner03January 17, 2026

Responsive and did what it took to get a deal done. Tim was great to work with.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your kind review! We are thrilled to hear that you had a positive experience working with Tim. We appreciate your business and hope to work with you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Town & Country Ford

At Town & Country Ford a Sonic Automotive Experience we've eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. Sonic Price is your assurance that you are getting a fair and transparent price right up front. Plus you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that's right for you. In fact we've streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you our guests because we believe that every car deserves a happy owner.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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