7601 South Blvd
Charlotte, NC 28273
Sales: 844-629-8691
Used Cars: 888-542-2965
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Charlotte, NC that carry Ford, Lincoln
Overall Rating:
4.6 (out of 5)
94% recommend this dealer
2448 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Was greatthe service advisor liza was very friendly,
Was greatthe service advisor liza was very friendly, helpful and keep in touch of everything that was going in a fashionable amount of time thank you
Dealer Response
Spencer, we are pleased to hear of your experience with us here at Mark Ficken Ford. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Maximum rating = 5
I am totally impressed with the entire crew at Mark
I am totally impressed with the entire crew at Mark Ficken Lincoln. Everyone is always friendly and professional. Even if we have to drive 2 1/2 hours to buy or get a car serviced, we gladly do it.
Dealer Response
Kay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Ficken Ford. If you have any further questions, please give us a call. We're always happy to help!
Maximum rating = 5
Kayla's service and kindness were excellent.
Kayla's service and kindness were excellent. The facilities and wait time were acceptable. The prices for parts and labor were also reasonable. Overall, everything was great. I definitely recommend Kayla's customer service.
Dealer Response
Hi, we're glad to hear our staff took such great care of you! Here at Mark Ficken Ford we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Maximum rating = 5
Welcome to Mark Ficken Ford Lincoln Located in Charlotte NC. Mark Ficken Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Mark Ficken Ford Lincoln a good one - for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford or Lincoln you've come to the right place.
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