7601 South Blvd
Charlotte, NC 28273

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Sales: 844-629-8691

Used Cars: 888-542-2965

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Mark Ficken Ford Lincoln

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

2448 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Was greatthe service advisor liza was very friendly,

Reviewed by Spencer Hewitt from Waxhaw, ncJanuary 21, 2026

Was greatthe service advisor liza was very friendly, helpful and keep in touch of everything that was going in a fashionable amount of time thank you

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Spencer, we are pleased to hear of your experience with us here at Mark Ficken Ford. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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Maximum rating = 5

5.0 (out of 5)

I am totally impressed with the entire crew at Mark

Reviewed by Kay Tennent from Olanta, SCJanuary 16, 2026

I am totally impressed with the entire crew at Mark Ficken Lincoln. Everyone is always friendly and professional. Even if we have to drive 2 1/2 hours to buy or get a car serviced, we gladly do it.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Kay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Ficken Ford. If you have any further questions, please give us a call. We're always happy to help!

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Maximum rating = 5

5.0 (out of 5)

Kayla's service and kindness were excellent.

Reviewed by Gabriel Gonz�lez from Charlotte, NCJanuary 15, 2026

Kayla's service and kindness were excellent. The facilities and wait time were acceptable. The prices for parts and labor were also reasonable. Overall, everything was great. I definitely recommend Kayla's customer service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we're glad to hear our staff took such great care of you! Here at Mark Ficken Ford we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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Maximum rating = 5

About Mark Ficken Ford Lincoln

Welcome to Mark Ficken Ford Lincoln Located in Charlotte NC. Mark Ficken Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Mark Ficken Ford Lincoln a good one - for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford or Lincoln you've come to the right place.

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