7601 South Blvd
Charlotte, NC 28273
Sales: 844-629-8691
Used Cars: 888-542-2965
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Charlotte, NC that carry Ford, Lincoln
Overall Rating:
4.6 (out of 5)
94% recommend this dealer
2240 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Luke Asimos is an excellent Service Advisor at Mark
Luke Asimos is an excellent Service Advisor at Mark Ficken. Above boar. Resolved all electronic issues having been experience since original new purchase, prior to going out of warranty. Proactive, anticipatoty and flat out it?s replaced problem areas pertaining to intermittent electronic issues. Thank you Luke.
Dealer Response
Hi Shannon, we're glad to hear our staff took such great care of you! Here at Mark Ficken Ford we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Maximum rating = 5
Incredibly polite service by the service dept and Ahmad,
Incredibly polite service by the service dept and Ahmad, my wife wanted a second car and she got her CADILLAC that she always wanted. THANK YOU AHMAD 😊
Dealer Response
Hi Larry, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
Excellent, Kevin did a great job and was a pleasure to
Excellent, Kevin did a great job and was a pleasure to work with. Would purchase car again from this dealership.
Dealer Response
Hi William, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
Maximum rating = 5
Welcome to Mark Ficken Ford Lincoln Located in Charlotte NC. Mark Ficken Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Mark Ficken Ford Lincoln a good one - for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford or Lincoln you've come to the right place.
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