611 Brevard Rd
Asheville, NC 28806

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Sales: 828-615-4006

Used Cars: 828-615-4006

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Asheville Ford Lincoln

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1620 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Called Asheville Ford to schedule a recall appt for my

Reviewed by paigedell123June 14, 2024

Called Asheville Ford to schedule a recall appt for my new Bronco. Never heard back from them. Called Ken Wilson Ford on the same day. They got back to me immediately and scheduled my appt for the same day

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Service center is incompetent.

Reviewed by Katie Ciochetti from NCJune 06, 2024

Service center is incompetent. Unfortunately with the amount of recalls on these vehicles you are forced to take them in and you will be stuck dealing with them. I recommend looking elsewhere. Save yourself the heartache.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

The service department at this dealership is in major

Reviewed by katiebeaneJune 05, 2024

The service department at this dealership is in major need of help. The sales manager lacks the basic ability to have a compassionate conversation with someone after they rendered my 90,000 truck useless by preforming a recall that then got recalled. I have not had a vehicle in over days but yet they don’t have loaners or the time to communicate with apparently Ford who they would like me to believe they are not. They are only subcontractors to ford, in a ford office, with Ford shirts, but they represent ford??? Mind blown! Anyway if you want to actually drive the car you have don’t go there.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Asheville Ford Lincoln

Asheville Ford Lincoln is proud to be an automotive leader in our community. Since opening our doors Asheville Ford Lincoln has maintained a solid commitment to our customers offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options due to bad credit or being a 1st time car buyer we will help you find a car loan that works for you! Asheville Ford Lincoln has a professionally managed Service and Parts Departments open extended hours to accommodate our customers busy schedules.

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