Ford
New Car Dealership in Asheboro, NC
Overall Rating
4.3/5
Read dealer reviews
Asheboro Ford is proud to be one of the premier dealerships in our area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Asheboro Ford a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Call 866-795-6196 for your No-Obligation Internet Price Quote from our Internet Department
Asheboro Ford Lincoln's service reps and mechanics are Ford trained and utilize the latest cutting edge technology to keep your car running smoothly.
Asheboro Ford Lincoln Reviews
Overall Rating
4.3/5
33 out of 39 people recommended this dealer
Overall Facilities:
3.7/5
Worst Customer Service
Reviewed by Bfoster
in Winston Salem
July 03, 2020
Worst customer service I have ever received. We bought a used Ford. When we got there to test drive the salesman Lawrence had the vehicle already started ( Yes our bad that's a big red flag). We test drive the truck everything was great. We bought the truck everything was great. After we bought the car we got into the car to leave. At this time the dealership was closing and the sales man was driving off (BEFORE WE DROVE OFF THE LOT). We get in and realize the keys are not fully functional and the back door sensor is broken (you can turn it off by pressing "ok" as Lawrence did when we first pulled up and the car was on). He stopped as he saw we has and issue and he just said its fine. Well I call the service desk and they were extremely friendly (Monty was at least). Monty tells us to bring it by because he wants to make it right and make sure everything is good (mind you we live 45min away). So my brings it in 2 weeks later since we work full time. No one again is wearing a mask. They tell him that they are not going to fix it that we are lying about not being told of the issue... Chris Prichet yells in my husband's face without a mask on claiming my husband must have gotten amnesia. I call to speak to the owner but he is not available so i get to talk to Mike Dua who ignored our complaints and speaks down to me and continues to call me a liar about the issue not being disclosed. When I tell him he is a liar and that his staff should be wearing masks he then tries to push his political views on me saying that masks are an overstep of the government and tell me since i am calling him a liar the conversation is over and he hangs up....
I don't understand why we cant be treated with respect and human decency and our concerns over safety cant be addressed nicely. It's so frustrating to call a place where you purchased a vehicle for 17 K and be treated this way.
Take your business elsewhere!
I cant believe they are even still in business with the way the treat their customers. Honestly, we would have been fine paying to fix it if everyone was just respectful we are not the ones making it a big deal we just wanted to know the problems upfront and drive off the lot with confidence.
Instead, we left feeling like we didn't make a good purchase and that they won't fix anything or live up to the Ford Promise.
Asheboro Ford reliable dealership
Reviewed by Tommy Barnes
in Asheboro,NC
June 29, 2020
Had car serviced with the works package, very reasonable price and got in and out in reasonable amount of time. Friendly employees.
Thank You For Excellent Experience
Reviewed by Mary Franz
in Liberty NC
March 13, 2015
I want to say after a harrowing experience with County Ford in Graham . These guys restored my faith in good people. I am a disabled lady of 6his 3 . I don't have the greatest credit . I am upfront when I call a dealership about myself and my budget . I found a car I was interested in on their site 2012 Fiat Sport . Called and set up a test drive . I met Mike first , what a great guy . Before I even got to drive it , he suggested checking to see if I could get it in the range payments I wanted . This took a little time ,but was well within limits of waiting time . Then his finance manager took over ,as we went on a test drive . Long story short ,these guys went above and beyond , even got me a much better finance rate than Country Ford had offered . Love these Guys . Greatest place to go when looking for a car !!!!!!!
