1501 North Salem Street
Apex, NC 27502

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Sales: 919-460-5600

Used Cars: 919-460-5600

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 8:00pm
Sat 8:00am – 5:00pm

Reviews of Crossroads Ford Apex

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I’m looking for a Ford Explorer or Expedition.

Reviewed by Frank from Cary NCMarch 08, 2024

I’m looking for a Ford Explorer or Expedition. I pull into the dealership and I go inside. Everyone is too busy to notice, same thing when I walked around the lot. I try to text saying I’m in the lot…no one came out, and they didn’t ask where I was!?! I have money to put down, am prequalified. I said that in the text. Nothing. I’m disappointed, I was looking to get a vehicle tonight. Sorry if I bothered anyone, thanks

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Not Trustworthy Stay Away

Reviewed by Mark from Apex, NCFebruary 15, 2023

Promised vehicle at a price then they backed out. Stay away from this dealership. Sales managers should not be trusted and are the worst I have encountered.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service experience

Reviewed by jimw from Fuquay VarinaJanuary 26, 2023

Excellent service experience at this Ford dealership - Tony communicated well, helped solve problems and was excellent to deal with. Very happy working with him and Crossroads Ford of Apex.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Crossroads Ford Apex

CrossRoads Ford of Cary NC is a full service state of the art dealership offering a 3 acre indoor climate controlled showroom for your shopping convenience in all types of weather.

We are also your one stop dealer for Ford Service Ford Parts Ford Accessories as well as Ford Maintenance and be sure to check out our Ford Service Coupons for even bigger savings.

CrossRoads Ford Cary is located outside Raleigh North Carolina in the heart of the Research Triangle at 2333 Walnut St. in Cary NC.

Our Dealership has built a reputation on providing courteous honest service. Our customers appreciate the way we do business and we know you will too. Take a moment to read the info below and find out what makes us an exceptional place to buy or service your automobile.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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