738 Highway 24
Albemarle, NC 28001

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Sales: 704-247-1515

Used Cars: 704-247-1515

Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Albemarle Ford

Overall Rating:

1.8 (out of 5)

21% recommend this dealer

19 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Purchased our 2020 Ford Explorer thru Joe Maus Ford with

Reviewed by Marie Starnes from Albemarle NCJanuary 19, 2026

Purchased our 2020 Ford Explorer thru Joe Maus Ford with a full 7 year warranty and had no problem with using the warranty until they became Albemarle Ford. Now Everytime I call with an issue and tell them about the warranty I'm always told they will call me back. Either they need to check on the warranty or they are waiting for a part to come in. To date, I have called them with 4 issues and 1 recall notice and have yet to get a return call. I don't know how they treat customers who bought from them, but if you bought your car while it was Joe Maus Ford, you no longer exist or matter to Albemarle Ford. We had never bought a brand new car and only did so this time because of the warranty. So disappointing. As it is now approaching time to purchase another vehicle it will definitely NOT be from Albemarle Ford.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

When we walked on the lot we were just looking and one of

Reviewed by The Shuler's from Thomasville NCSeptember 10, 2025

When we walked on the lot we were just looking and one of the nicest salesmen EVER met us outside. My husband wanted a used truck and he can be very picky so we did not think we would find anything for him but Kevin S. worked overdrive to help us. We found the one and we are extremely happy with it and the deal we got! Everyone was super friendly and we always give all the glory to God but a huge thank you to Albemarle Ford and their staff!! We will purchase from them again! The Shulers

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

They pick my plates and hold them for ransom because

Reviewed by Brad bulmer from Booneville ncJune 16, 2025

They pick my plates and hold them for ransom because title for car I traded in is lost i ve never seen it but they don't care she call said ill send it to u never showed if they would have asked I'd filed for lost title but they more or less said I stole it I would have never treated poeple like this

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Albemarle Ford

We know that buying a car can seem scary. But good news we're different than any other car dealership! At Joe Maus Ford we want you to make a long-term commitment with us and that means finding you the perfect car. The Family Store is more than a logo to use it's a way of life and a business philosophy that we carry over into every aspect of our dealership.

At Joe Maus Ford we want you to feel good about your car-buying decision and to become a Joe Maus Ford customer for life. With our aggressive pricing and selection rest assured you'll leave satisfied. Our certified experienced team of sales professionals are committed to you!

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