Albemarle Ford in Albemarle including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

738 Highway 24
Albemarle, NC 28001

Get Directions

Sales: 704-247-1515

Used Cars: 704-247-1515

Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Albemarle Ford

Overall Rating:

2.6 (out of 5)

30% recommend this dealer

10 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Run away from any business that charges a 'Document

Reviewed by 13736daveMarch 25, 2023

Run away from any business that charges a 'Document Storage Fee' for service work. Document storage is one of those air & water, basic elements of doing business. I run a service business and store documents for free. If they are charging for such a basic business process, how many other ways are they picking your pocket. It isn't about the few bucks, it is about the basic principle of business.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Fees for a filing cabinet

Reviewed by Dave from Albemarle, NCMarch 22, 2023

I have been attempting to get an answer to this since they changed hands from Joe Maus to Albemarle Ford. It's a simple question. Does the new Albemarle Ford have a Document Storage Fee for service transactions? I run a service business and I store my customer’s service records for free. Why is there a fee for something that is a usual cost of doing business?

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst place to purchase from!!!!

Reviewed by Rebecca from Monroe NCJanuary 20, 2023

Worse dealership ever!!! We bought a Ford expedition from them, and we were promised so many things. They LIE!!!! They will not complete all the things they promise. My expedition has a rattle, and they will not fix the problem. They lies and said the car had never been in a wreck, and would not provide me with carfax until after purchase. It had been in one, that did cause front damage. The most shady dealership I have ever dealt with. The car might look good, but the place is awful!! Have recently reported to Action 9, to try to get something done with my car!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Albemarle Ford

We know that buying a car can seem scary. But good news we're different than any other car dealership! At Joe Maus Ford we want you to make a long-term commitment with us and that means finding you the perfect car. The Family Store is more than a logo to use it's a way of life and a business philosophy that we carry over into every aspect of our dealership.

At Joe Maus Ford we want you to feel good about your car-buying decision and to become a Joe Maus Ford customer for life. With our aggressive pricing and selection rest assured you'll leave satisfied. Our certified experienced team of sales professionals are committed to you!

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