Whittaker Ford

I purchased a 2019 Chevy Colorado from Whittaker Ford 2 years ago. Biggest pile of s*** I’ve ever bought! Overheats non stop but they couldn’t find ANYTHING wrong with it. Same thing they told me for the first year about how LOUD it was until I took it to valvoline for oil change…who said it was blowing oil everywhere. Whitaker finally changed Rear Bearings🙄 Year & 1/2 they made me feel like they thought I was stupid. Told em from day one it was too loud & something was up. At that time they also changed the A/C compressor clutch….which was working prior to them changing it. Low & behold when I got it back it was still overheating like crazy & I had no A/C. I brought it back to Whittaker for an oil change & to look at the AC and they now tell me I have a Freon leak that will require the front 1/2 of truck to be removed 3+ hours of labor & parts & of course nothings covered🤬I HATE THIS PLACE. I wouldn’t recommend it to my worst enemy nothing but trouble since the day I bought this thing🙄 a total freaking headache… go to your hometown and buy a car they said.😡 Posting on behalf of Christine Snyder

Erica Cross was straightforward with us on everything. He made sure we knew everything that we needed to. He made the buying experience mire enjoyable than any other dealership we have been thru. His personality fit so well with us he rocked it!! Thank you Eric for all your work!!

The overall rating of "5" for Whittaker Ford of Williamson, NY, in my opinion, is well deserved. From the beginning to the end of the process, all involved were exceptional in their knowledge, attention to detail and customer satisfaction (willingness to go the "extra mile"-i.e-waited until after closing time for me when I was 20 minutes late for the first appointment on the holiday weekend). The whole vehicle purchasing process went "smooth as silk". I would definitely go to Whittaker Ford first for my next purchase. Anyone looking to purchase another vehicle, even if you're content with your present dealership/salesperson {"Awesome" job Eric Cross-Brand Specialist), should give Whittaker Ford of Williamson chance to give you the "best deal" and "overall customer satisfaction".