Whittacker Ford in Williamson including address, phone, dealer reviews, directions, a map, inventory and more

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3923 NY-104
Williamson, NY 14589

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Reviews of Whittacker Ford

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

40 out of 44 people said they would recommend this dealer

5 (out of 5)

what's a title?

Reviewed by Jim McC. in Ontario NYJanuary 29, 2020

Jeff and his service team are A-1 in my book. He goes out of his way to make sure I am taken care of and satisfied. Best service I have experienced.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

RIPOFF Dealer!

Reviewed by John Norris in RochesterSeptember 27, 2019

I went to James Ford and bought a F150 and sign an agreement to pay them for the serve of this truck. I went there each month to have it served. I notice the engine light would not go out, although I was told it would soon do so. After a few months, I had it checked at a local shop and was told that the heads were gone! I went back to James Ford and shared this info. They checked it and shared that, yes, the heads were gone! Then I was told it would cost $1400.00 for them to repair it and I'd have to buy the parts! I told them they should had addressed this while they were servicing my truck! They said, Sorry! I told them I no-longer wanted this truck! They talked me into taking another truck, which they claim was like New! I took this truck and after a week I noticed a thump when turning. Went and had it checked and learned that there was a broken front Spring! Also, while checking with my bank, I learned that they had added the balance from the other truck and now I was paying for both Trucks! I'll never go near James Ford AGAIN!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Customer

Reviewed by Jules4529 in Williamson, NYMarch 29, 2019

Ashley was the best salesperson I have ever had. She was able to answer all m questions when I had them. Will buy from her again.

Customer Service 4

Buying Process 4

Quality of Repair 4

Overall Facilities 5

Maximum rating = 5

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