3245 Hortons Ln
Southold, NY 11971

Get Directions

Sales: 631-876-1170

Used Cars: 631-876-1384

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Lucas Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I reached out once through cars.

Reviewed by KK from Delaware January 12, 2025

I reached out once through cars.com to Lucas Ford, and a second time with email directly to Lucas Ford. No response whatsoever other than an automated email reply. My questions did not get answered. Doesn't appear that they really want to sell vehicles.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

They refused to issue a refund of my deposit after I

Reviewed by SethNovember 27, 2024

They refused to issue a refund of my deposit after I rejected a car that came in. They wound up selling the car within six weeks to another buyer

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Awesome experience.

Reviewed by Local February 18, 2023

Awesome experience. You dont feel like your in a car dealership at Lucas Ford they actually try and help you find the best options.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Lucas Ford

We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top