3601 State St
Schenectady, NY 12304

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Sales: 518-646-8797

Used Cars: 518-646-8429

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Metro Ford

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

5276 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

The service advisors and other employees were very kind

Reviewed by CMillerJanuary 05, 2026

The service advisors and other employees were very kind and helpful. And the cleanliness is very good

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

sales part of the dealership is amazing had no issues

Reviewed by no from massOctober 17, 2025

sales part of the dealership is amazing had no issues service part of the dealership also no issues,. Body shop absolutely terrible overspray all over my car when I brought it in for them to repair it and they didn't even repair it the right way nonstop dealing with it on my own because I don't trust them then right and I somehow have to get Overspray off my rear windshield rear wheel rear tail light pretty much everywhere. Do not go to the body shop there

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Poor and worrisome service.

Reviewed by antorres7211September 03, 2025

Poor and worrisome service. They gave me a free wheel, alignment, but stripped tie rods.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Metro Ford

GET $300 OFF YOUR NEXT VEHICLE PURCHASE! CALL OR EMAIL TODAY FOR DETAILS!!Metro Ford serves customers in the Capital District with an incredible selection of new Fords and preowned vehicles as well as providing quality repair service.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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