5686 Sunrise Hwy
Sayville, NY 11782

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Sales: 866-770-4422

Used Cars: 888-910-3735

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 1:00am
Tue 7:00am – 1:00am
Wed 7:00am – 1:00am
Thu 7:00am – 1:00pm
Fri 7:00am – 1:00am
Sat 7:00am – 4:00pm

Reviews of Sayville Ford

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

2513 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I've purchased 2 trucks from this dealership .

Reviewed by l0h20May 19, 2024

I've purchased 2 trucks from this dealership . So this review comes from multiple purchases . 2016 f150 2021 f150. My 2021 f150 my sales guy changed the the monthly price (Jason) once it came time to sigh the paperwork . finance manager changed some things so the buyout at end of lease was much higher. This time around I thought it was a honest mistake. This time around I put $ down on a lightning when I came into finalize the same thing happened. JASON strikes again. Do yourself a favor. Pay attention to their shady tactics. He said the battery (ev)is covered for the life of the truck. When I asked for that in writing. He said he made a mistake. .. I asked that question 5 times he assured me the battery in the lightning was covered for the life of the truck.. I bought a truck from another dealership. When it came time to return my lease he played games with my return. And giving me my deposit.. DONT SHOP AT SAYVILLE FORD .

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Service side is a nightmare.

Reviewed by kblakerceApril 26, 2024

Service side is a nightmare. They do not call back. If you buy a vehicle from them pray nothing goes wrong with it

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sayville ford Monday - Order # 1069237 is a

Reviewed by brsteckApril 13, 2024

Sayville ford Monday - Order # 1069237 is a vin Sayville ford will make promises and never follow through. They sold me a new truck with scratches on the paint and plastic, and paint defects in the truck bed. They made numerous promises to fix it, pretended to fix it and actually made things worse. When I followed up they gave me the run around and eventually told me they weren’t going to do anything and it was normal to have scratches on a new car and that I was getting a bed liner so the defects don’t matter. I then left a review and they called begging me to change it. They promised again, deleted my review and refused to address the issues unless I gave a good review first. When I wouldn’t give the review before they did the work, they stopped returning my calls. Unfortunately I had high hopes and I tried to work with them but they don’t care about customer service, only their reviews. I would not trust them again.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Sayville Ford

Welcome to Sayville Ford! We are proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Sayville Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place!

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