440 Middle Country Rd
Saint James, NY 11780
Sales: 631-239-2270
Used Cars: 631-850-3405
Sales Department
Sun | 11:00am – 5:00pm |
Mon | 9:00am – 9:00pm |
Tue | 9:00am – 9:00pm |
Wed | 9:00am – 9:00pm |
Thu | 9:00am – 9:00pm |
Fri | 9:00am – 9:00pm |
Sat | 9:00am – 6:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 5:00pm |
Tue | 7:30am – 5:00pm |
Wed | 7:30am – 5:00pm |
Thu | 7:30am – 5:00pm |
Fri | 7:30am – 5:00pm |
Sat | 8:00am – 4:00pm |
See all dealerships near Saint James, NY that carry Ford, Lincoln
Overall Rating:
3.6 (out of 5)
92% recommend this dealer
1284 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
STAY AWAY.
STAY AWAY. Bought a car 14 months ago. This is the second major issue I had with my Bronco Sport. Today I spent 5 hours waiting for them to figure out what was wrong with my truck. They still do not know and they refused to provide me with a rental car. The service manager (Chris) was nasty and rude. They sent me away with no car and no way to get to work over the next few days. I bought my car at this dealership and had a good experience with the sales team but the service department is a different story. In my opinion this was by far the worst customer service experience I have ever had. So disappointed in the way I was treated today. Please avoid this dealership.
Maximum rating = 5
This place is a joke.
This place is a joke. They wouldn't take a price I offered in person. Then hours later the sales rep Larry and manager Anthony started messaging me non stop offering to now take my offer of $43k cash. I agreed to do sale. I send in my insurance information and got the bank check made out to them for the amount agreed on. The next day, Larry calls me to tell me the owner decided to commandeer my vehicle to use for the snow storm. They didn't care that I paid for the insurance already and have a cashiers check made out to them already. Now today's Friday. My truck is now reposted for sale for $6,000 more then what my contract said. Don't do business with these people I have all the text messages from larry and anthony but google doesnt allow txts to be posted. Pleaxe dont go to these unprofessional and dishonest people. Ive been speaking to Ford executive office and am actively updating them on this manner.
Maximum rating = 5
These people will try to cheat you.
These people will try to cheat you. They tried to over charge me $151 in sales tax. When I caught their scheme, the salesman said..."the computer does not make mistakes." I MADE THEM CORRECT THE TAX.
Maximum rating = 5
Welcome to Ford Lincoln of Smithtown! Located in St. James NY Ford Lincoln of Smithtown is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford Lincoln of Smithtown a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Call 877-513-0281 for your No-Obligation Internet Price Quote from our Internet Department.
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