440 Middle Country Rd
Saint James, NY 11780

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Sales: 631-239-2270

Used Cars: 631-850-3405

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Ford Lincoln of Smithtown

Overall Rating:

3.7 (out of 5)

92% recommend this dealer

1287 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I never write reviews, but I have to write one for

Reviewed by jcpropainting81May 29, 2025

I never write reviews, but I have to write one for Smithtown Ford. They did a good job doing the water pump on my truck for a warranty standpoint, but then they scratched the front of my truck which I had video documentation which I’m still in process of taking them to court. The guy was so rude to me at the service desk. Very unprofessional told me that I probably did it and accuse me of fraud. I’ve never seen the inside of a courtroom in my life and I’ve never sued anybody.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jonathan was super helpful, courteous and worked with me

Reviewed by larafayApril 10, 2025

Jonathan was super helpful, courteous and worked with me every step of the way making the process smooth and less stressful. He worked with me to get to the price where I was comfortable to pay each month. I love my Maverick!! Thank you Jonathan for all your hard work and dedication to your job. I would definitely work with you again!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The worst dealership ever I bought a few cars from them

Reviewed by Varadero2004March 04, 2025

The worst dealership ever I bought a few cars from them and two of them had a recall on the airbag which they never told me and fix it before they sold it to me . I found that out after my son got into an accident the airbags didn’t deploy. The second one had three accidents and they never said anything about it. They never gave me the CARFAX. When I ask them about the cars they said that it’s my problem now and there is nothing they can do . And the service is even worse if you own a ford they don’t give you a loaner only if you buy a Lincoln and some models. Never again anything from them . STAY AWAY AT ANY COST.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ford Lincoln of Smithtown

Welcome to Ford Lincoln of Smithtown! Located in St. James NY Ford Lincoln of Smithtown is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford Lincoln of Smithtown a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Call 877-513-0281 for your No-Obligation Internet Price Quote from our Internet Department.

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