2500 W Henrietta Rd
Rochester, NY 14623

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Sales: 888-910-4305

Used Cars: 866-405-6988

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 1:00pm

Reviews of Cortese Ford Lincoln

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

2531 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very convenient for me to drop off my vehicle and come

Reviewed by sch5387January 15, 2026

Very convenient for me to drop off my vehicle and come back later here around close, so that's what I always do. Prices are always in line with what I expect; that is to say on the higher side of average but not too bad or anything like that. They always call if something is discovered and needs repairs, and so far they've been great for maintenance and basic repairs on my vehicles.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service department as always is very professional.

Reviewed by red380January 12, 2026

The service department as always is very professional. Darren, in particular, is caring and understanding

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Communication between me and the service center was

Reviewed by regrzejkaJanuary 05, 2026

Communication between me and the service center was difficult. I attempted to call and calls wouldn't go through and texts would go unanswered.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

I apologize for the lack of communication...we value you as a customer and will continue to strive for excellence. Please give me a call if this is an option. Michelle @Cortese Customer Relations 585-277-3241

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cortese Ford Lincoln

Discover the incredible service great car buying experience and low prices at Cortese Auto Block! Nobody beats the block! We carry quality pre-owned and new vehicles from Ford Lincoln Chrysler Dodge Jeep Ram & Mitsubishi.

Cortese Auto Block has been serving the Rochester area for over 35 years! During that time we have established our reputation with honest salesmanship and the best deals around.

Looking for a car? Truck? SUV? We carry all the brands we know you'll love: Ford Lincoln Chrysler Jeep Dodge Ram & Mitsubishi. Whether you're looking for a brand new or quality pre-owned vehicle we have it!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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