32 Montauk Hwy
Quogue, NY 11959

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Sales: 631-653-2300

Used Cars: 631-653-2309

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Otis Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have to say I was very satisfied with the outcome of

Reviewed by tcassidyjrAugust 22, 2025

I have to say I was very satisfied with the outcome of the work at Otis Ford.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Misleading with price of Vehicle.

Reviewed by Chris from Pawcatuck, CTApril 23, 2025

Misleading with price of Vehicle....this is one of earlier texts I received. "The price of the Explorer you have selected is $50,397. If you qualify for all of the listed rebates it would be $3000 less. We also have employee pricing for all on these vehicles for additional savings"....then when I asked for a final price with taxes and fees I got this text "$53,997.18 plus tax and registration." So not only did I not get a final price, the price somehow went up. On the website it was listed for 47k but you had to scroll down to see thats after a potential 3k savings. When I made a comment about the price going up I received no response.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for bringing this to our attention. We sincerely apologize for the incorrect price that was listed on our website—it was an unintentional error caused by a data entry mistake. This is not reflective of how we do business, and we understand how frustrating it can be to encounter something like this. At our dealership, transparency is very important to us. With Ford Motor Company's “From America, For America” campaign launched April 3rd, 2025 (Employee Price), we strive to make our pricing straightforward and easy to understand, and we regret that this situation may have suggested otherwise. We appreciate your feedback and hope you’ll consider giving us another opportunity in the future. If there’s anything we can do to assist or clarify further, please don’t hesitate to reach out. Matt Margiotta General Manager Otis Ford

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service, they were very communicative and

Reviewed by CarmenOctober 19, 2024

Excellent service, they were very communicative and transparent, transaction run smoothly. I am very satisfied with my purchase .

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Otis Ford

Otis Ford 19 time winner of the President's Award was founded in 1946 by Edward T. Otis Jr whom was later succeeded by Edward T. Otis III and and Edward T. Otis IV. Otis Ford has been "at the light" in Quogue for over 70 years! Come experience the pleasurable no pressure sales approach that has been "Completely Satisfying" customers since 1946.

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