Healey Brothers Ford

HEALEY WILL LIE AND STEAL! I went to Ford with a false diagnosis, saying that Mavis believed the transmission was not in park due to a specific error. They fixed it and charged me well over a thousand dollars. The problem continued, and when I went to get my money back, they said they had NO RECORD. Not only was Mavis wrong about the diagnosis, but FORD WAS ALSO WRONG. PLEASE SAVE YOUR RECEIPTS AND RECORD EVERYTHING; THEY WILL ROB YOU IF THEY SEE AN OPPORTUNITY TO DO SO. In the end, it was a recalled item, and I STILL HAVE NOT RECEIVED MY MONEY BACK. P.S. The mechanic's aggravation trying to diagnose the issue on my car, as seen on the dash cam, was UNSETTLING.

This Ford dealership is dishonest. They have tried to convince me I needed work that I didn’t in the past. Today, they took away my “free oil changes for life” that was part of my contract when I bought the car. They claimed that I had 12 and I let them expire. Never going there again. They must be desperate for business. Chiseling money off of people anyway they can. Not a very good selection of cars on the lot anymore either

Awful experience. We spent over a week learning about and negotiating a deal on an Expedition Max. Due to low inventory, we were not able to find the one we wanted close to home. We flew up from Virginia, excited to drive home into our new vehicle, only to find a bunch of undisclosed damage on the interior of the vehicle (mind you, this was after negotiating a repair on damage we noticed, but that was not outrightly disclosed). When we were upset, management was not sincerely empathetic to our situation and tried to justify how many over the phone and out of state deals they regularly do. This is not a business I would recommend supporting. We lost close to $1000 and a work-day to be given the run around, due to their lack of disclosure.