3964 Waverly Rd
Owego, NY 13827

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 5:00pm
Tue 8:30am – 5:00pm
Wed 8:30am – 5:00pm
Thu 8:30am – 5:00pm
Fri 8:30am – 5:00pm
Sat Closed

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Royal Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unbelievable

Reviewed by Penny from Endicott November 20, 2021

Purchased a 2017 jeep rubicon for 44000 that had a problem from the start as I expressed to sales and service that something seemed wrong with temp gauge and fan blowing so it’s been in service to repair going on my 4 week of a loaner car ,apparently it was put on the lot to sell with a blown head gasket ,as I wait and wander I called and said they are still waiting on parts another 3 weeks still I have to wait for I only have had this vehicle to drive less than 2 weeks and paid 2 months payment scheduled of 700 where is the reality to this matter going for me as a customer still waiting and why did this sale take place like this from this dealership so let down

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Selling wrecks

Reviewed by Jim from BinghamtonJanuary 19, 2020

They sold my friend Nick Hutchinson a truck that was wrecked at least two and didn't disclose it. And hey gave him a false Car Fax vehicle report.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

bad pushy In kinda way sales

Reviewed by stevie from Lisle NyJune 04, 2019

Vary old school in pushing u in to buying A new Auto. We where just looking . I didn't think it was time to buy . She felt good about. Now realizing was not the Right Fit

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair 3

Maximum rating = 5

About Royal Ford

At Royal Automotive Group we pride ourselves on building relationships and exceeding your expectations.

If you need a new vehicle a like-new pre-owned vehicle service parts or accessories - we have it all.

Royal Automotive's Customer One Mission Statement: To provide our customers with a shopping buying service and ownership experience that consistently satisfies each individual's needs and exceeds their expectations in a comfortable supportive environment.

Ready to buy? Get a price quote before visiting the dealership.

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