3535 Southwestern Blvd
Orchard Park, NY 14127
Sales: 877-321-8534
Used Cars: 877-879-4343
Sales Department
Sun | Closed |
Mon | 9:00am – 9:00pm |
Tue | 9:00am – 9:00pm |
Wed | 9:00am – 6:00pm |
Thu | 9:00am – 9:00pm |
Fri | 9:00am – 5:00pm |
Sat | 9:00am – 5:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 9:00pm |
Tue | 7:30am – 9:00pm |
Wed | 7:30am – 9:00pm |
Thu | 7:30am – 9:00pm |
Fri | 7:30am – 9:00pm |
Sat | 7:30am – 9:00pm |
See all dealerships near Orchard Park, NY that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
I purchased out of state, and everything went flawless.
I purchased out of state, and everything went flawless. Vehicle and paperwork was ready when I arrived. The vehicle was represented well and had no issues. The salesman and dealership staff was knowledgeable and friendly.
Maximum rating = 5
Unprofessional, rude, and unethical
When purchasing my car after it's three-year lease, Joe Caligiuri sent me a price for the buyout. Upon agreeing to the deal, Joe reneged and said that he had missed a $75 fee. I notified him that he sent me a price, and that it was his mistake to leave the fee out of the offer. He then resorted to using profanity and demeaning language in an attempt to force me into paying the $75 fee. I have never seen such unethical business practices at a dealership. His style of negotiating involves the demeaning the customer, resorting to profanity, and moral decisions that are questionable. I would avoid dealing with him at any cost. A $75 fee is not a large amount, but the principle behind giving a price and then reneging on the deal is unacceptable. I expected a far greater sense of accountability from a professional organization.
Maximum rating = 5
Towne gives the best service
Went in for a used car and Towne delivered! Got me exactly what i was looking for in my price range. Loved it.
Maximum rating = 5
The Towne family of dealerships has been in business since 1969 to serve drivers like you with high quality new and used cars at great prices and with great service. We've taken pride in our business and through the dedicated efforts of our staff and the continued loyalty of our customers we've been able to build Towne Ford & Towne Lincoln in Orchard Park NY just south of our original 1969 location. By striving for 100% customer satisfaction and maintaining a fantastic inventory of new and used vehicles to choose from we aim to give you the best car buying experience possible!
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