5142 Ny-23
Oneonta, NY 13820

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Reviews of Oneonta Ford

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

35 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

The woman in the Service Department was very rude twice

Reviewed by Darlene Carrington from Oneonta, NYOctober 18, 2024

The woman in the Service Department was very rude twice to me! Also they switched keys for my car with another customer. Luckily I was related to the person so was able to get my keys but it seems to me that this was a mistake that should not have happened.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Darlene, we are so disappointed to learn of this situation you have described. Please call (607) 432-7300 and ask for Manager, Melinda Pope, if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

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Maximum rating = 5

5.0 (out of 5)

Our 2nd.

Reviewed by Kenneth Rehberger from Glendale, NYSeptember 25, 2024

Our 2nd. vehicle we purchased from Oneonta Ford. Happy both times Service is great, they are up front about repairs and honest & frindly

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Kenneth, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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Maximum rating = 5

5.0 (out of 5)

sales people were good,had just what we needed with great

Reviewed by town of decatur from wocester n.y. 12197February 20, 2024

sales people were good,had just what we needed with great warranty. Town of Decatur

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, we are glad we could help! Please let us know if there is ever anything else we can do for you! Safe travels!

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Maximum rating = 5

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