175 E Main St
Norwich, NY 13815

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Sales: 607-334-3273

Used Cars: 607-334-3273

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Matthews Ford of Norwich

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

108 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They were awesome from the first test drive all the way

Reviewed by weston_michelleJune 11, 2024

They were awesome from the first test drive all the way through to giving me a price on my trade-in to getting me financed & driving off in my 2023 Bronco. Luke helped me through most of that journey & was a great help. I would also like to give a big shout out to Chloe, who, unfortunately, is no longer with Matthew's. She's the person who took me out on my first test drive with my Bronco. Everyone I have dealt with at Matthew's in Norwich have been wonderful.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, We’re so glad to hear you had a great experience with Luke and our team at Matthews Ford! Thank you for your business and the great review! We hope you enjoy your new ride.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Prompt appointment courteous friendly people excellent

Reviewed by melteach13346May 23, 2024

Prompt appointment courteous friendly people excellent service people were professional and polite gave details of service performed

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi melteach13346, Thank you for the 5 Star Review and your business!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very customer first.

Reviewed by sheilacoomanMay 14, 2024

Very customer first. Always make sure the best deal is made. Go out of their way to make it easy.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi sheilacooman, We’re so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Matthews Ford of Norwich

Matthews Ford of Norwich wants to make your buying experience even easier!

Matthews Ford has the best selection of Ford Lincoln Mazda Chevy Dodge Chrysler Subaru Jeep Hyundai & many more! And with our exclusive Matthews Auto Awards Program you'll get benefits that go far beyond 'basic car ownership'!

Our service department has some of the best technicians anywhere and our body shop has a state of the art paint booth complete with a computerized paint matching system for that perfect match!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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