175 E Main St
Norwich, NY 13815

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Sales: 607-334-3273

Used Cars: 607-334-3273

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Matthews Ford of Norwich

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

262 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mathew’s Ford In Norwich is the best dealer in the area !

Reviewed by Tom Conroe December 06, 2025

Mathew’s Ford In Norwich is the best dealer in the area ! Fantastic employees who work hard to make a customer happy. Richard Ryan is a fantastic Salesman who is knowledgeable & honest. Buy a vehicle from him you won’t be disappointed !

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Tom- Thank you for choosing Matthews Ford for your new vehicle! We're delighted to hear about your positive experience with Richard. We appreciate your kind words and look forward to serving you again in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Matthews Ford of Norwich has a great sales team, we will

Reviewed by Austin RutanDecember 06, 2025

Matthews Ford of Norwich has a great sales team, we will be returning in the future!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Austin- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I had the undercoating done because it was recommended by

Reviewed by billquick171December 05, 2025

I had the undercoating done because it was recommended by my sales guy Richard. He said it was good for 10 years. The job was horrible. Also, he disappeared on me. I was trying to follow up on a back up camera issue I had since I made my purchase. I feel like I was bamboozled.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Matthews Ford of Norwich

Matthews Ford of Norwich wants to make your buying experience even easier!

Matthews Ford has the best selection of Ford Lincoln Mazda Chevy Dodge Chrysler Subaru Jeep Hyundai & many more! And with our exclusive Matthews Auto Awards Program you'll get benefits that go far beyond 'basic car ownership'!

Our service department has some of the best technicians anywhere and our body shop has a state of the art paint booth complete with a computerized paint matching system for that perfect match!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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