Basil Ford of Niagara Falls in Niagara Falls including address, phone, dealer reviews, directions, a map, inventory and more

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6980 Niagara Falls Blvd
Niagara Falls, NY 14304

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Sales: 716-402-5133

Used Cars: 716-402-5558

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Basil Ford of Niagara Falls

Overall Rating:

4 (out of 5)

71% recommend this dealer

52 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Car Buying Experience

Reviewed by Kat Dunn from Buffalo, NYMarch 23, 2021

Salespeople were friendly but not pushy. Got a great deal, and it didn’t take very long. Extremely happy. I’ll definitely come back and I’ll send my friends and family here too.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Highly Recommend

Reviewed by Debra W from BUFFALODecember 31, 2020

I found an SUV on the internet yesterday. I was quickly contacted by a member of the internet team and set up an appointment for a test drive today at 11am. When I got to the dealership, I was greeted by Blake, and the truck was already pulled up waiting for me. By 2pm, I was out the door, driving my new vehicle home. Blake was so friendly and kept me updated throughout the short, painless process. This was the easiest car buying experience I have ever had! I highly recommend Basil Ford of Niagara Falls!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.7 (out of 5)

Smooth Service

Reviewed by JB from Buffalo NYNovember 28, 2020

I brought my F-150 in for basic service. I was able to book online. The service department had strict Covid 19 rules in place which was appreciated. The service team were responsive and easy to communicate with. I missed the call when Brian contacted me regarding the diagnostic work. I was easily able to reach him back through customer service. Smooth process start to finish.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

About Basil Ford of Niagara Falls

Basil Ford of Niagara Falls is the place to find your next New or Used vehicle! We want to assist you to make your research purchase and ownership experience the best possible. We are conveniently located on Niagara Falls Blvd. Search our new or used car inventory online set up a test drive use our Black Book Online tool to price your pre-owned vehicle apply for credit find new and used parts and schedule your service all online at www.basilfordofniagarafalls.com. We are one of the top Ford Certified Dealers in Western New York and surrounding areas including Grand Island Lewistown Youngstown Wheatfield Tonawanda.

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