1405 S Main Street
Medina, NY 14103

Get Directions

Sales: 888-379-2202

Used Cars: 888-378-6203

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 7:00am – 5:00pm

Reviews of Orleans Ford

Overall Rating:

4.5 (out of 5)

95% recommend this dealer

811 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Sam Busch was the salesman, he was on time, curtious, and

Reviewed by garywaseMarch 08, 2024

Sam Busch was the salesman, he was on time, curtious, and knowledgeable. The trade in value, was higher than expected, and the newer vehicle, was reasonable.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Orleans Ford is my go too dealer.

Reviewed by Bill Kessler from Newfane NYFebruary 24, 2024

Orleans Ford is my go too dealer. I bought 3 new trucks and 1 new car. Very satisfied of sales ,service and management. Just picked up another new 2024 F350 Lariat, Sam Busch was My Salesman. The man is very knowledgeable of the products they work with. Also the service department is the only place that I bring my trucks for my maintenance they do an excellent job. Thank you Orleans Ford for making my truck trade-ins easy. Bill Kessler , Newfane Ny.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My experience at Orleans Ford was top notch.

Reviewed by Cheryl Wertman from Medina, NY January 29, 2024

My experience at Orleans Ford was top notch. I've bought vehicles from them for over 30 years and am always treated with respect while getting a great deal. I received my new vehicle the same day I went to look at it and the process with Devon and Joni was smooth from start to finish.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Orleans Ford

Orleans Ford is conveniently located in Medina NY making it possible to serve both the Rochester and Buffalo communities. Orleans Ford has the area's sharpest and most aggressively priced selection of New and Used vehicles from King Ranch to Shelby GT500 and everything in-between. If financing is a concern our specialists can tailor a solution for everyone. As the owner of Orleans Ford you have my promise you will be treated like family every time you walk thru the door. ~George Bidleman

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top