276 County Rd 6
Mahopac, NY 10541

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Park Ford of Mahopac

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

447 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

New Bronco from Park Ford Mahopac

Reviewed by Emma Nygard from Mahopac, NYMarch 22, 2024

Great customer service with honest reps & staff. Was taken care of from start to finish with no stone left unturned. Brad & Nick made it happen and gave me my dream car. Super satisfied with the entire experience. Best Ford Dealership I know. Thanks Park Ford in Mahopac!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Emma, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Don't buy their lemons

Reviewed by Stephen from Somers nySeptember 20, 2023

My wife's car was purchased "gold certified" in Jan of 2023 with 33,000 miles. Two days after picking up the car I got warning signals for emissions problems and misfiring engine. (See photo 1 evidence) Next month was a replacement of the vapor control system. 3rd month of ownership a faulty seatbelt warning was dinging every few minutes and stitching needed fixing on drivers seat. Each service meant my wife was without a car for a few days but everything was covered by warranty. (Photo 2 shows all dates service including the last visit for a scheduled oil change) Now 51,500 miles on the car and I need to repair a flex pipe connected to the catalytic converter. The catalytic converter and emissions system is under a federal warranty for 8 years 80,000 miles but the service department says this flex pipe is not part of the emissions system. In addition I need new front break pads and rotors. I have 18,500 miles on a car purchased 8 months ago and they are expecting $1,500. I paid over $42,000 in January and it's been in a shop 4 times! The service department responded by saying, "you should have purchased an extended warranty if u were worried about it". Unbelievable how this service center treats its customers. I would not recommend u buying a car here. Update: ford corporate was contacted and assured financial assistance. The dealership has dragged their feet in response and corporate offices are trying to resolve. I'm getting ready to get the car and repair it somewhere else. Ford is willing to reimburse the dealer and I can't get them to do the work. I've been on the phone for 2 days dealing with this and no end in sight. My advice is buy somewhere else and dont trust a warranty. Feel free to contact me on social media regarding this experience. This is not how you treat someone trying to buy local and support American brands

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Stephen, we are so disappointed to learn of this situation you have described. If you’d like to discuss this matter with one of our staff members, please give us a call at (845) 628-8800 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.

Overall Facilities 2

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Belived

Reviewed by Karen Pensak from Tiverton, RISeptember 09, 2023

First time buying over the internet and there was a second buyer expected shortly after my initial phone contact. Was down to the line who could make deposit first. Very exciting with the FaceTime walk around. It was seamless in the end.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Karen, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Park Ford of Mahopac

Park Ford of Mahopac Inc. is Proud to Be a Part of the Thriving Mahopac Community
Our goal is to be recognized as the leading community dealership for our customers and employees built on relationships founded on trust honesty and integrity.
Mahopac is more than just a great town to spend a day at--it's a thriving warm and vibrant community full of adventurous and driven people. And the team at Park Ford of Mahopac Inc. is so proud to be an active member of it. Located just a few miles from Somers Yorktown Heights Brewster NY and Carmel NY our Ford dealership is always looking for new ways to work with get involved with and give back

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