6488 Ridge Rd
Lockport, NY 14094
Sales: 716-727-2375
Used Cars: 716-727-2375
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 5:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 5:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 4:30pm |
| Tue | 8:00am – 4:30pm |
| Wed | 8:00am – 4:30pm |
| Thu | 8:00am – 4:30pm |
| Fri | 8:00am – 4:30pm |
| Sat | Closed |
See all dealerships near Lockport, NY that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
If I could give zero stars, I would.
If I could give zero stars, I would. The Sales Manager (Chris) was unprofessional, threatening, and disrespectful beyond anything I have ever seen. I was trying to be reasonable with Chris and he would talk over me, interrupt me, and call me and liar when discussing pricing at other dealers (which I proved to him was legitimate). This dealership does not care about customer service nor competitive pricing. I encourage everyone to stay as far away from this unethical dealer as possible. You will thank me later.
Dealer Response
Hi Paul, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (716) 433-1800 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Maximum rating = 5
Thank you Howell Motors
I Purchased a 2003 Ford thunderbird from Howell motors, also 2021 Bronco sport... This dealership was a pleasure to deal with on all my vehicle needs...a few problems with the T bird, but all taken care of, no questions or cost to me...staff is very understanding, and well trained technicians...I would highly Recommend this dealer to any body looking for new or used auto.. Thanks to all
Maximum rating = 5
Great Experience!!!
Best car experience in years, quick and easy. Completed test ride and deal in less than an hour... The entire staff was courteous and helpful throughout the entire process, from email, calling and closing...
Maximum rating = 5
Howell Motors Ford has served Western NY since 1914. A company that has been around for more than a century Howell Motors Ford is the finest new and used car dealer in the area. Featuring a full range of customer service and auto repair options Howell Motors Ford has built a reputation that has lasted because of our full range of service and the quality of cars we sell. We offer new Ford and pre-owned vehicled of all makes. For the best service and finest vehicles look no further than Howell Motors Ford one of the longest serving Ford dealerships in the country.
Find out what your used car is worth with our appraisal tool.