6488 Ridge Rd
Lockport, NY 14094

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Sales: 716-727-2375

Used Cars: 716-727-2375

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 4:30pm
Tue 8:00am – 4:30pm
Wed 8:00am – 4:30pm
Thu 8:00am – 4:30pm
Fri 8:00am – 4:30pm
Sat Closed

Reviews of Howell Motors Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Inquired about a used vehicle there via email.

Reviewed by jimmys_jimmy_jimmysApril 16, 2022

Inquired about a used vehicle there via email. They sent me a text for some reason and I replied that it is best for me that they email me. Never heard back from them This is the second time this has happened to me from this dealership. I will not view their web site again

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Thank you Howell Motors

Reviewed by David Fleck from Lewiston NYAugust 19, 2021

I Purchased a 2003 Ford thunderbird from Howell motors, also 2021 Bronco sport... This dealership was a pleasure to deal with on all my vehicle needs...a few problems with the T bird, but all taken care of, no questions or cost to me...staff is very understanding, and well trained technicians...I would highly Recommend this dealer to any body looking for new or used auto.. Thanks to all

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Great deallership ,great service ,employees great,what is...

Reviewed by caddyman tyApril 16, 2021

Great deallership ,great service ,employees great,what is lacking waiting area something needs worst to be done.Worst that I have ever been to.Needs a big upgrade.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service 5

Quality of Repair 5

Friendliness 5

Pricing N/A

Maximum rating = 5

About Howell Motors Ford

Howell Motors Ford has served Western NY since 1914. A company that has been around for more than a century Howell Motors Ford is the finest new and used car dealer in the area. Featuring a full range of customer service and auto repair options Howell Motors Ford has built a reputation that has lasted because of our full range of service and the quality of cars we sell. We offer new Ford and pre-owned vehicled of all makes. For the best service and finest vehicles look no further than Howell Motors Ford one of the longest serving Ford dealerships in the country.

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