702 Troy Schenectady Road
Latham, NY 12110

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Sales: 518-203-2389

Used Cars: 518-203-2388

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Ford of Latham

Overall Rating:

3.2 (out of 5)

76% recommend this dealer

292 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

The blonde haired girl was unable to explain my bill to

Reviewed by DFBUCHYNDecember 07, 2024

The blonde haired girl was unable to explain my bill to me. She was nice, but technically had no idea what she was talking about. She kept having to run back to the mechanic to figure out what was going on.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Your feedback is very important to us. We would like to speak with you about your experience with our Service Team while discussing a breakdown of your bill. Please reach out to us so we may discuss this further. Thank you, Customer Support Team Ford of Latham (518) 328-3433

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Everyone has been fantastic in my 2 visits, and 1 home

Reviewed by WAYNENUZUM59December 07, 2024

Everyone has been fantastic in my 2 visits, and 1 home service. Unfortunaetly I am disappointed that I have asked for a tire rotation twice now and its never been done??

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, Thank you for bringing this to our attention. We would like to speak with you about your experiences with our Service Team regarding a tire rotation requested for your vehicle. Please reach out to us so we may discuss this further. Best regards, Customer Support Team Ford of Latham (518) 328-3433

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very good people to deal with.

Reviewed by BOB@RBFABINC.COMDecember 04, 2024

Very good people to deal with. Everything was very well handled and very professional. I’m very happy with the service

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Bob, We are very happy to hear Jarod and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ford of Latham

In Latham we know that you have a lot going on in your life and often you need some assistance in finding the right new or used Ford vehicle. If you're already to the proud driver of a Car Truck or SUV let us help you keep it in the best shape possible with our team of service professionals. With years of training our technicians are prepared to tackle any issues that arise.

See why our loyal customers trust Ford of Latham year after year

Ready to buy? Get a price quote before visiting the dealership.

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