128 NY-28
Kingston, NY 12401

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Sales: 845-385-6840

Used Cars: 845-385-6840

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Romeo Ford of Kingston

Overall Rating:

3.5 (out of 5)

96% recommend this dealer

141 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

SERVICE department is unprofessional and Liars.

Reviewed by Richard from napanoch, nyJune 15, 2024

SERVICE department is unprofessional and Liars.Had me wait 5 hours in holding area ,would Not provide courtesy ride anywhere . DO NOT USE.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Richard, We're sorry to hear about your experience with our service department. Thank you for your feedback, we would like to address this concern. Please contact Patty Romeo-VanDyke at 518-741-8790.

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Maximum rating = 5

5.0 (out of 5)

I have been using Romeo Ford for the past to years and I

Reviewed by Connie Wright from Ellenville, NYJune 05, 2024

I have been using Romeo Ford for the past to years and I am very pleased with their prompt and courteous service. I would recommend them, I don’t think they will disappoint you.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Connie, Thank you for your loyalty and kind words! We're delighted to hear that you've been pleased with our service over the past two years. We appreciate your recommendation and look forward to continuing to provide you with prompt and courteous service. If you ever need anything else, don't hesitate to reach out.

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Maximum rating = 5

5.0 (out of 5)

I was thoroughly impressed with the dealership right from

Reviewed by The Don from NYMarch 06, 2024

I was thoroughly impressed with the dealership right from the start. Upon my arrival, the car that I had asked about a few days prior was already out front with a reserved sign featuring my surname on the windshield. The exceptional service continued with a straightforward and very clear purchasing experience. I was able to drive away in my new Ford on the very same day I visited!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We're thrilled to hear about your positive experience at Romeo Ford of Kingston! Providing exceptional service and making your car buying process straightforward is our priority. If you have any further questions or need assistance, don't hesitate to reach out.

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Maximum rating = 5

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