128 NY-28
Kingston, NY 12401

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Sales: 845-338-7800

Used Cars: 845-338-7800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Romeo Ford of Kingston

Overall Rating:

3.8 (out of 5)

89% recommend this dealer

200 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had a great experience purchasing a 2022 Ford Escape

Reviewed by Clifford Vail from Poughkeepsie, NYNovember 28, 2025

We had a great experience purchasing a 2022 Ford Escape from Romeo! Angelina Lake was our sales woman and she is extremely friendly, helpful and knowledgeable. She went above and beyond to put us into a safe reliable vehicle. We highly recommend Angelina at Romeo Ford. Thank you for everything!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Clifford. We’re thrilled to hear your experience at Romeo Ford of Kingston went so smoothly. It’s great that Angelina was able to make the process easy and enjoyable while helping you find a safe and reliable vehicle. We truly appreciate you taking the time to share your experience.

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Maximum rating = 5

1.0 (out of 5)

****Update/Revised - 11/7/25 I have driven it 630 miles

Reviewed by Bob A from Albany, NYNovember 07, 2025

****Update/Revised - 11/7/25 I have driven it 630 miles since picking it up and all the problems are back and some new ones. Looks like I spoke too soon regarding the the service I received. At this point I don't want the truck. I can not recommend dealing with this dealership. ***Update/Revised - 10/29/25 I was contacted by Jonah the sales manager and they asked me to bring the truck back to be diagnosed. After several days they came up with what they believed were the issues and we came to what I believe was a very fair agreement for the repairs with them agreeing to cover a large portion of the costs. I picked up the truck yesterday and so far everything has been fine. I appreciate them stepping up to make it right and being very fair with the costs. Other than the inconvenience I am very satisfied with the sale and service from Romeo Ford Kingston and my dealings with Jonah the sales manager, Mike the service manager, and the salesman Trae. *Original I purchased a 2017 F250 on 10/9/25. The salesman I dealt with (Trae) was easy to deal with and it was a simple transaction. The negative part is that I've owned it less than a week and I've already had an what appears to be a severe issue with it. While driving on the highway Monday 10/13/25, a notification came on the info screen the says "Service Advancetrac" I've also lost all of the controls on the steering wheel and no longer have directional controls, whipper controls, or hi/lo beam controls. Along with that message the check engine light, ABS light, Parking brake light, and traction control light are all on. I had the truck scanned, and I'm looking at two pages of thrown codes, some in my opinion I believe the dealership must have been aware of. I understand that it's a used truck and there is no warranty, but I would expect to have it more than a week before I start to have major issues. Needless to say I'm pretty disappointed with my experience so far with Romeo Ford of Kingston.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Bob, we’re very sorry to hear about the ongoing issues with your truck. This is not the experience we want for our customers. Please reach out to our Service Manager, [insert name], at Romeo Ford of Kingston so we can review the situation and figure out the best way to help.

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Maximum rating = 5

5.0 (out of 5)

Just bought my 6th vehicle from Romeo ford and always

Reviewed by John from Esopus NYOctober 26, 2025

Just bought my 6th vehicle from Romeo ford and always with the same salesman Tom Tatti who’s the best in the business. Good service, highly recommended

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi John, thank you for your loyalty over the years! We’re thrilled to hear that Tom continues to provide excellent service and make your buying experience so positive. We truly appreciate you choosing Romeo Ford of Kingston again!

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Maximum rating = 5

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