Simmons Rockwell Ford Inc. in Hornell including address, phone, dealer reviews, directions, a map, inventory and more

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1160 Co Rd 66
Hornell, NY 14843

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat Closed

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat Closed

Reviews of Simmons Rockwell Ford Inc.

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

59 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Job

Reviewed by Jim Ames from Scio NYAugust 10, 2021

As a long long time loyal Ford customer this was my first time dealing with Simmons-Rockwell, From the start they did an outstanding job. Our sales person Chris Robinson helped me to find the exact truck I was looking for and followed it every step of the way Simmons-Rockwell made us feel at home and there was no problem we couldn't work through. Well will be using this dealership going forward. I have been using Bob Johnson, the old (Genesee Valley Ford) for many years and after the merger they are not the same. We are so fortunate to have went to Simmons-Rockwell they have won our loyalty.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

Tailgate handle

Reviewed by Hubert T Sabins from Wellsville NYMay 29, 2021

On March 28 of 2021 bought a used Ford F150 STX for $33,000 within a couple days realized back passenger side door was not locking made appointment brought it in repaired under the 90 day warranty then I was having a problem with the tailgate handle it was not going back in when you go close the tailgate make an appointment brought it in they told me $125 for a new handle pause labor which will be total of $208 I said 90 day warranty should cover it they said no you have to pay for this area pocket hi sable by about the 90 day warranty day so I won’t cover it so now they got a disappointed customer and I think they should pay for it and replace it.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

New customer

Reviewed by Sasha Mountbelle from AndoverMay 13, 2021

I was very pleased with the courteous, and helpful attention I received in purchasing my 2016 Ford Taurus. The sales rep was very attentive to my needs, and lifestyle when picking out the car. I am very happy with my purchase, and the service I received.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Simmons Rockwell Ford Inc.

At Simmons-Rockwell we are fully committed to offering our customers nothing less than a positive and successful experience. We take pride in our attentive and respectful customer service as well as our transparent dealership environment. We want our guests to feel totally relaxed when they choose us and it's why we work harder than any competing dealer to give our customers the best experience possible.

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