2536 Route 12 B
Hamilton, NY 13346
Sales: 315-658-3439
Used Cars: 315-658-3451
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Hamilton, NY that carry Ford
Overall Rating:
4.9 (out of 5)
97% recommend this dealer
330 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
No Communication and the quality of work was not up to
No Communication and the quality of work was not up to dealership standards. They said they performed a service on my vehicle the 2nd visit but when i had to come back for another visit to fix the original problem they said it was never done. Don't trust the work they did and would never recommend them
Dealer Response
Thank you for your feedback. We're very sorry to hear about your experience and that it didn’t meet the level of service we strive to provide. Clear communication and quality work are incredibly important to us, and we sincerely apologize for any confusion or inconvenience you encountered. We’d appreciate the opportunity to learn more about what happened and make it right. If you're open to it, please reach out to our management team directly so we can look into the situation further and do our best to resolve it. Your feedback is important, and we take it seriously.
Maximum rating = 5
I recently had the experience of purchasing a new
I recently had the experience of purchasing a new vehicle. Britinie was knowledgeable about everything from the car itself to the process! She and the staff made buying a car a breeze! Highly recommend going to see her and the people at Friendly Ford for all your car needs. Thanks so much!!
Dealer Response
Thank you for your wonderful review! 🚗🎉 We’re so happy to hear that Britinie and the team made your car-buying experience smooth and stress-free. Her knowledge and dedication truly make a difference, and we’re glad she could help make the process a breeze for you! We appreciate your recommendation and your support—enjoy your new vehicle! 🙌
Maximum rating = 5
Had the pleasure of working with Britinie.
Had the pleasure of working with Britinie.i picked out the vehicle prior to stopping in. She help me get out of my older Chevy and into a 2020 Silverado 2500. Appreciate you
Dealer Response
Thank you, Matt, for sharing your experience! We're thrilled to hear that Britinie made the process seamless and helped you transition from your older Chevy into your 2020 Silverado 2500. We truly appreciate your kind words and look forward to assisting you again in the future. Enjoy your new truck! 🚗😊✨
Maximum rating = 5
You may have heard our catch-phrase ?Expect more Get more!? So what does that mean exactly? At Friendly Ford of Hamilton it means giving our customers an unmatched level of customer service! Expect a better selection of quality new and pre-owned vehicles expect a better value expect a better level of customer service and expect to be treated as family when you visit us at Friendly Ford of Hamilton.
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