2536 Route 12 B
Hamilton, NY 13346

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Sales: 315-658-3439

Used Cars: 315-658-3451

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Friendly Ford of Hamilton

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

315 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great place and great service.

Reviewed by StolmanJune 13, 2024

Great place and great service. First time there and would not hesitate to go back. Highly recommend !

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly, knowledgeable, not pushy, honest, made process

Reviewed by scottpalbertJune 01, 2024

Friendly, knowledgeable, not pushy, honest, made process simple- although tonneau cover installed incorrectly by sister dealer

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your feedback on your experience at our dealership! We're pleased to hear that you found our team friendly, knowledgeable, and honest, and that they made the process simple for you. However, we apologize for the issue with the tonneau cover installation by our sister dealer. We take your satisfaction seriously and aim to resolve any issues promptly. Please contact us at your earliest convenience so we can correct the installation for you. We appreciate your understanding and look forward to making this right. Thank you for choosing us, and we hope to continue serving you in the future.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great communication, quick and efficient all the way

Reviewed by Wemf150June 01, 2024

Great communication, quick and efficient all the way through the buying process. Also very Friendly just like their name.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your positive review! We're delighted to hear that you found the communication great and the buying process quick and efficient at Friendly Ford. It's wonderful to know that our team lived up to our name by being very friendly. We strive to make every customer's experience smooth and enjoyable, and we're glad we succeeded with yours. We appreciate your feedback and look forward to serving you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Friendly Ford of Hamilton

You may have heard our catch-phrase ?Expect more Get more!? So what does that mean exactly? At Friendly Ford of Hamilton it means giving our customers an unmatched level of customer service! Expect a better selection of quality new and pre-owned vehicles expect a better value expect a better level of customer service and expect to be treated as family when you visit us at Friendly Ford of Hamilton.

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